Payroll Compliance & Transformation Manager

DEMETRIA TAYLOR-MELTON, MBA, CPP

***********@*****.*** 704-***-**** Denver, North Carolina 28037 https://linkedin.com/in/demetria-taylor-melton-cpp

Manager, Payroll and Compliance: Driving Compliance and Efficiency Across Payroll Operations

SUMMARY

10+ years of progressive payroll experience for U.S. and international payroll operations.

Strong leadership skills with experience managing and developing up to eighteen payroll professionals.

Expertise in domestic and international payroll regulations, cross-border tax compliance, and currency exchange.

Adept at cross-functional collaboration with Accounting, Finance, Human Resources, IT, Legal, Treasury, Tax and executive leadership.

Skilled in vendor management, and payroll software migration.

Experienced in managing payroll transitions during mergers, acquisitions, and global expansions.

Skilled with payroll software (ADP Celergo, ADP GlobalView, ADP Smart Compliance, ADP Stream Online, Peoplesoft and Workday).

Knowledgeable in Enterprise Applications, Employer of Record (EOR), and Enterprise Resource Planning (ERP).

Proficient with Payroll Audits, SOX/Internal Controls and General Data Protection Regulations.

EXPERIENCE

Payroll Consultant — Self-Employed

2025-Present Indian Trail, NC

●Process end-to-end payroll ensuring payroll accuracy, tax compliance, and timely delivery.

●Reconcile payroll data and financial records for each reporting period to ensure accurate GL Accounting and Treasury funding.

●Process employee timecards and validate payroll inputs.

●Support month-end close activities through payroll reconciliations and reporting.

●Developed a structured payroll audit process that significantly reduced payroll errors and improved data integrity.

Director, Total Rewards — Extended Stay America

2022-2025 Charlotte, NC

●Reduced employee turnover by 10% through implementation of a weekly payroll cycle for hourly associates.

●Reorganized HRIS and Payroll Help Desk, achieving consistent 24-hour service-level performance.

●Directed enterprise Payroll, Payroll Tax, Garnishments and HRIS functions supporting organizational growth and operational excellence.

●Led payroll tax compliance efforts partnering with federal, state, and local agencies to resolve tax issues and improve audit readiness.

●Implemented process improvements that reduced payroll tax risk and enhanced reconciliation accuracy.

●Led implementation of ADP Compensation and Recruiting modules to improve talent management capabilities.

●Partnered with IT and third-party vendors to optimize payroll systems, integrations, and tax solutions.

●Managed and developed six remote employees while fostering a culture of accountability and continuous improvement.

●Authored payroll policies, standard operational procedures and training documentation to strengthen governance and operational consistency.

Global Payroll Manager — Albemarle Corporation

2018-2021 Kings Mountain, NC

●Transitioned global payroll operations into an internal shared services model, generating more than $400,000 in annual savings.

●Conducted comprehensive payroll tax audits that resulted in the release of a $900,000 tax lien.

●Directed global payroll operations supporting employees across 30 countries throughout North America, South America, EMEA, APAC, Australia and South Africa.

●Led implementation of Global Payroll systems while standardizing payroll operations and improving compliance worldwide.

●Established payroll tax diligence procedures for mergers/acquisitions

●(M & A), eliminating penalties and reducing organizational risk.

●Developed processing strategies for equity payments, restricted stock units (RSU), union dues and executive compensation.

●Collaborated with Human Resources and Global Mobility team to establish expatriate/inpatriate and shadow payroll/tax programs.

●Collaborated with Accounting, Finance, HR, Tax, Treasury, Legal and executive leadership to develop enterprise payroll strategies.

●Supported development and execution of Union Contracts.

●Led and mentored a high-performing team of eighteen payroll professionals by setting clear expectations, engaging ongoing training while strengthening compliance through current standard operational documentation.

Senior Program Manager — Toshiba Global Commerce

2014-2018 Durham, North Carolina

●Led enterprise payroll transition plan from IBM to Toshiba, ensuring seamless operational continuity.

●Designed end to end payroll operations across North America, South America, Central America, Canada, and Asia Pacific.

●Worked closely with procurement on complex purchases of the Global payroll systems.

●Implemented Global payroll systems supporting payroll operations in 46 countries.

●Managed garnishment administration and year-end payroll activities including forms W2, W2C, 940, and 941 filings.

●Conducted payroll audits covering payroll calculations, tax compliance, and general ledger reconciliations.

●People managed, coached and developed eleven associates.

●Supported strategic planning through budgeting, workforce planning, operational metrics and executive reporting.

Payroll Delivery Consultant — Aon Hewitt

2010-2014 Charlotte, North Carolina

●Directed payroll delivery through standardized operational processes that consistently achieved client service-level agreements.

●Served as functional lead for multi-million-dollar conversion project supporting a major banking client.

●Managed payroll requirements, solution design, configuration implementation documentation, and end-to- end testing.

●Authored implementation guides, testing and defect management plans along with payroll process documentation.

●Serviced payroll clients as onboarding projects closed until service teams were aligned.

●Designed a Same Day termination pay process that reduced California compliance penalties.

●Developed expatriate and shadow payroll processes that improved global payroll accuracy and payroll tax reporting for employees on international assignments.

●Managed three associates.

EDUCATION

Strayer University — Master of Business Administration (MBA), Concentration Project Management

Montreat College — Bachelor of Business Administration (BBA)

CERTIFICATIONS

●Certified Payroll Professional (CPP) – American Payroll Association

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