Customer-Focused Phlebotomy and Clinical Support
Resume:
Summary
Motivated and dependable professional with experience in customer service and hands-on clinical experience in phlebotomy. Skilled in patient care, specimen collection, infection control, and maintaining a safe, organized environment while providing excellent service. Strong communication, teamwork, and problem-solving skills with the ability to adapt quickly and learn new responsibilities. Eager to contribute to a professional team and continue growing in the healthcare field.
Authorized to work in the US for any employer
Work experience
Food Service Worker and Cashier
Raising Cane's • Mission, TX
February 2023 to January 2026
• Delivered high-quality customer service in a fast-paced environment.
• Earned the “Crew Member of the Quarter” awared for outstanding performance and leadership.
• Maintained cleanliness and sanitation throughout the restaurant, including dining areas, kitchen, and restrooms, ensuring a safe and welcoming environment for customers.
• Assisted in restocking supplies and organizing workstations to support efficient operations.
• Collaborated with team members to maintain efficiency and a positive work atmosphere.
• Developed key skills in time management, problem-solving, and communication. Firework Sales
Mr. G's • Mission, TX
December 2022 to December 2022
• Provided excellent customer service by assisting shoppers in selecting fireworks based on their preferences, budget, and safety considerations.
• Demonstrated in-depth product knowledge, explaining features, safety guidelines, and performance of various fireworks to increase sales.
• Handled cash, credit card transactions, and balanced the register at the end of shifts to ensure accuracy.
• Assisted with setting up and organizing displays to create an eye-catching and well-stocked sales area.
• Managed inventory by tracking stock levels, restocking popular items, and identifying low-stock products to prevent shortages.
• Maintained a clean and organized workspace, ensuring safety standards were met at all times.
• Developed strong communication, sales, and problem-solving skills in a fast-paced and high-demand seasonal environment.
Firework Sales
Mr. G's • Mission, TX
December 2021 to December 2021
• Provided excellent customer service by assisting shoppers in selecting fireworks based on their preferences, budget, and safety considerations.
• Demonstrated in-depth product knowledge, explaining features, safety guidelines, and performance of various fireworks to increase sales.
• Handled cash, credit card transactions, and balanced the register at the end of shifts to ensure accuracy.
• Assisted with setting up and organizing displays to create an eye-catching and well-stocked sales area.
• Managed inventory by tracking stock levels, restocking popular items, and identifying low-stock products to prevent shortages.
• Maintained a clean and organized workspace, ensuring safety standards were met at all times.
• Developed strong communication, sales, and problem-solving skills in a fast-paced and high-demand seasonal Rachel Munoz
**************@*****.***
Mission, TX 78573
environment.
Education
Dental Assisting (Trade school)
College of Health Care Professions-Southwest Houston • McAllen, TX August 2025 to January 2026
High school diploma
Mission High School • Mission, TX
August 2023 to May 2025
Skills
Languages
English
Awards
Most improved color guard member
May 2022
Certifications
Driver's License
January 2025 to January 2036
CPR Certification
December 2025 to December 2027
Certified Phlebotomy Technician
May 2025 to May 2026
Additional information
Clinical experience
Phlebotomy Clinical - February 2025, April 2025
• Collected blood samples through venture & finger sticks
• Followed OSHA & HIPAA Guidelines
• Prepared equipment, maintained clean areas, and disposed of biohazard materials properly
• Demonstrated strong communication skills while helping patients remain calm during procedures
• Patient care
Registered Dental Assistant clinicals - August 2025, December 2025
• Taking and processing X-rays
Cleaning Experience Inventory management Food service experience Sterile processing Cash Handling Hazardous waste disposal Cashiering CommunicationQuick learnerTeam leader Hospitality Infection control Food safety Restaurant experience Serving Food handling Blood sampling Specimen collection / processing Customer service Patient care Laboratory procedures Sales Medical scheduling
• Sterilizating instruments and setting up trays
• Taking impressions & patient records
• Assisting the dentist during procedures
• Charting teeth and updating charts
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