Executive Operations & Systems Automation Leader

DENISE MOORE

Walnut, California ***** 714-***-**** *******.****@*****.*** www.linkedin.com/in/denise-moore-ocla

PROFESSIONAL SUMMARY

Strategic Operations Leader and Executive Analyst with 18+ years of experience partnering with C-suite executives (CAO, EVP of HR, Director of Corporate Communications) to manage complex operations, multi-million dollar institutional workflows, and fiscal frameworks. Expert at bridging high-level executive administration—including board governance and political acumen—with advanced systems analysis. Proven track record of modernizing legacy environments using SharePoint architecture, Power Automate, and ERP system management. Holds a Master’s in Organizational Leadership (3.96 GPA).

CORE COMPETENCIES

Executive Administration: C-Suite Partnering • Complex Calendar Management • Board Governance & Liaison • Academic/Corporate Correspondence • Policy Compliance • Discretion & Confidentiality

Systems Analysis & Optimization: SharePoint Site Design & Admin • Power Automate Workflows • Process Automation • Metadata Standards & Data Governance • Workflow Optimization

Fiscal Operations & Logistics: Budget Administration ($500K+) • Variance Analysis • Corporate Expense & Travel Systems • Coupa Procurement • Invoice Processing • Vendor Relations

PROFESSIONAL EXPERIENCE

SOUP BASES LOADED, INC. Ontario, CA

Administrative Coordinator / Business Systems Analyst April 2026 – Present

SharePoint Architecture & Automation: Engineered the company's first automated light CRM system using SharePoint and Power Automate; restructured massive supplier packet libraries with indexed columns to bypass the 5,000-item system threshold and created comprehensive user knowledge base (KB) documentation.

Operational Control: Audited and resolved a critical 5-year backlog of contract pricing letters for 100+ corporate clients; implemented automated workflows to prompt account updates two weeks prior to the annual deadline.

VENTURA FOODS Brea, CA

Business Process Analyst 2021 – 2025

Procurement & Process Optimization: Spearheaded the corporate migration of all IT purchases into Coupa via an annual blanket PO framework, eliminating monthly invoice bottlenecks; re-engineered ServiceNow onboarding workflows to reduce processing times by 35% with 98% data accuracy.

Data & Culture Leadership: Created 10+ customized executive dashboards to track expenditures and streamline contract protocols; hand-selected by the CIO to lead a volunteer committee designing "Watercooler Wednesday" to drive engagement for hybrid/remote staff.

Senior Executive Assistant (Progression from Executive Assistant) 2003 – 2021

Multi-Executive Administration: Provided seamless C-suite support for the CAO and EVP of HR, managing complex multi-time zone calendars and weekly cross-functional alignments for a 12-person headquarters support team; provided critical backup administration for the CEO.

Systems & Fiscal Management: Administered a $500K+ HR/L&D budget with 98% spending accuracy using Concur workflows for travel auditing and procurement variance analysis; maintained system admin access for SharePoint and tracked records within SuccessFactors HRIS.

Strategic Events & Corporate Offsites: Directed venue selection, room layouts, and catering logistics for large-scale, 300+ attendee bimonthly town hall luncheons and the annual Finance department offsite; managed the end-to-end agendas and execution for three annual 3-day HR offsites.

Executive Governance & L&D Programming: Coordinated logistical operations and contributed to L&D presentations for the annual Ventura Leadership Council; participated in the development and preparation of L&D presentation materials for the Annual National Meeting.

Program & L&D Administration: Directed the day-to-day corporate rollout and tracking metrics for LinkedIn Learning across the organization; concurrently administered the company’s College Assistance Program (CAP) for 40+ corporate participants.

Institutional Communications: Partnered with the Director of Corporate Communications to produce the company-wide newsletter for 3,300+ office and frontline employees, meticulously editing multi-departmental submissions for audience relevance.

EDUCATION

Master of Arts, Organizational Leadership (GPA: 3.96) University of Massachusetts Global, CA

Bachelor of Arts, Business Administration University of Phoenix, CA

TECHNICAL PROFICIENCIES

Collaboration & Workflow Tools: Microsoft 365 (Expert), SharePoint (Admin), Power Automate, MS Teams, Google Workspace

Enterprise Platforms & Expense Systems: Concur (Admin), Coupa Procurement, SuccessFactors HRIS, ServiceNow, JD Edwards ERP

Emerging Technologies: Microsoft Copilot, ChatGPT, Claude, Perplexity AI

LEADERSHIP & AFFILIATIONS

Learning & Development Coordinator Women's Foodservice Forum 2020 – 2025

Coordinated national professional development initiatives, managed regional program logistics, and tracked enrollment analytics to support organizational growth.

Elected Executive Officer (President / VP / Treasurer / Secretary) HOA Board of Directors 2005 – 2015

Risk Mitigation: Negotiated a 3-year tree-trimming and asset management contract to eliminate structural safety hazards in common areas, reducing liability and securing long-term cost stability.

Operational Restructuring: Designed a community-wide parking program to eliminate university overflow and clear fire lanes; established a paid patrol service and an overnight curb fee.

Fiduciary Oversight: Directed community governance and partnered with property management firms to audit annual operating budgets, capital reserve funds, and vendor compliance.

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