Cybersecurity IT Student and Infrastructure Specialist

Jonathan Keener

Pikeville, Tennessee ***************@*****.*** 423-***-****

PROFESSIONAL SUMMARY

Versatile IT professional pursuing a B.S. in Information Technology with a concentration in Cybersecurity (expected 2027, GPA 3.859). Hands-on experience spanning end-user support, network configuration, cloud infrastructure, database administration, and software development. Proficient with Microsoft 365, Windows, Linux, AWS EC2, SQL, and VPN technologies. Quick learner recognized for analytical thinking, technical documentation, and effective communication across technical and non-technical audiences.

EDUCATION

Southern New Hampshire University Manchester, New Hampshire Bachelor of Science, Information Technology, Concentration: Cybersecurity. GPA: 3.859. Expected 2027 Relevant Coursework: Networking, System Administration, Cybersecurity, Risk Management, Cloud Computing, Database Design, Security Policies, DevOps, Information Assurance

PROJECTS

IT Infrastructure & Networking Labs

• Configured DHCP, VLANs, ACLs, NAT, and routing protocols using Cisco Packet Tracer.

• Diagnosed and resolved connectivity issues involving DNS, DHCP, VPN, and routing configurations.

• Designed secure network topologies applying cybersecurity best practices including segmentation and access control.

• Documented troubleshooting procedures and network configurations for future reference. Cloud & Systems Administration

• Deployed and managed virtual Linux servers on AWS EC2 to receive, route, and store data from an IoT device via API calls.

• Installed and configured MySQL databases in cloud-hosted environments to support IoT data storage.

• Administered remote servers via SSH, including cloud networking and security group configuration.

• Troubleshot system deployment issues across virtual environments. Database Administration

• Designed relational database schemas using MySQL, including tables, relationships, and constraints.

• Wrote and optimized SQL queries while validating database integrity.

• Performed data analysis and troubleshooting using SQL. Software Development

• Developed applications using Python and Java, following structured development practices.

• Debugged and tested software through code analysis and systematic issue diagnosis.

• Collaborated on technical projects requiring problem-solving and detailed documentation. SKILLS

Help Desk & End User Support: Microsoft 365, VPN Configuration & Troubleshooting, Active Directory Fundamentals, Remote Desktop, Hardware Diagnostics, Software Installation & Configuration, Ticket Documentation, Password Resets, Printer Troubleshooting

Networking: TCP/IP, DNS, DHCP, NAT, VPN, IPv4/IPv6, Wi-Fi Troubleshooting, Cisco Packet Tracer Security: Cybersecurity Fundamentals, Access Control, Least Privilege, Risk Assessment, Incident Documentation Operating Systems: Windows 10/11, Linux (Ubuntu), Windows Server Fundamentals Cloud & Virtualization: AWS EC2, Microsoft Azure Fundamentals, Virtual Machines, KVM Databases: SQL, MySQL

Programming: Python, Java, JavaScript, HTML/CSS

Tools: Git, Visual Studio Code, PyCharm, Cisco Packet Tracer, Microsoft Office

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