Area Manager: Operations & Loss Prevention
Resume:
Tabish Syed
Area Manager Profile
Derby, CT ***** • 203-***-****
Dynamic and resourceful professional with diverse experience in optimizing workflow efficiency and enhancing organizational processes. Adept at implementing strategic initiatives to drive productivity, reduce costs, and improve overall operational performance. Demonstrated ability to implement procedures for building security and product loss prevention. Passionate about leveraging data-driven insights to inform strategic decision-making and enhance business performance. Skilled at maintaining high standards of quality and compliance, while delivering impactful operational solutions. Possess strong communication, problem- solving, and interpersonal abilities.
Operational Excellence Staff Training & Development Staff Recruitment & Hiring Customer Service & Sales Cross-Functional Collaboration Staff Scheduling Inventory Control/Management Project Coordination Professional Experience
Operation Manager LA Fitness, Trumbull, CT 2022 – Present Oversee and uphold company standards by maintaining and managing gym's environment and facilities. Reconcile budget for payroll and supplies at gym, demonstrating effective management skills. Recruit, train, and supervise personnel across fitness, babysitting, and janitorial departments, ensuring cohesive and proficient team. Collaborate with vendors to coordinate construction and various building-related projects.
● Upheld gym's commitment to exceptional customer service by consistently achieving friendliness and cleanliness scores above 80%.
● Achieved quarterly goals for renewals and collections.
● Addressed and resolved membership issues and concerns both in person and over the phone, ensuring high levels of customer satisfaction.
Operational Analyst Point Pickup, Stamford, CT 2021 – 2022 Ensured smooth workflow by managing daily coordination of high volume of deliveries within assigned territory. Facilitated customer grocery deliveries, utilizing technology-driven tools. Averted issues by maintaining effective communication with company partners through text, calls, and email.
● Achieved and sustained daily on-time delivery percentage of 95% or higher. Brand Ambassador Bond, New Haven, CT 2019 – 2020 Enhanced personal security by guiding individuals in downloading mobile phone app. Reported directly to team leader of New Haven County, while efficiently addressing and resolving technical issues reported by customers. Fostered collaboration with team members and staff consistently.
● Introduced personal security software application to individuals.
● Accomplished objectives to rank among the top performers in company. Fulfillment Associate Amazon Fulfillment Center, Wallingford, CT / North Haven, CT 2017 – 2019 Organized packages into designated routes to ensure timely delivery as promised to customers. Managed sending and receiving of customers' packages from delivery trucks. Verified accurate management of orders and inventory.
● Surpassed building goals and attained Swag Buck points through exceptional performance.
● Sustained high performance by consistently maintaining steady Scan/Task Rate and smooth tote transitions. Additional experience as Sales Representative at Comcast, New Haven, CT Education
Bachelor of Science in Business administration, Concentration: Management Information Systems Southern Connecticut State University, New Haven, CT, 2019
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