VS, Customer Support, Data Entry, Admin Support Specialist
Resume:
SADIA IMRAN
REMOTE DATA ENTRY ADMINISTRATIVE SUPPORT CUSTOMER SERVICE
Pakistan Available for Remote Work
Email: [Your Email Address]
Phone: [Your Phone Number]
LinkedIn: [Your LinkedIn Profile]
PROFESSIONAL SUMMARY
Detail-oriented administrative and customer service professional with experience in customer support, office administration, record management, coordination, data handling, and communication. Skilled in maintaining accurate information, reviewing records for completeness, organizing documents, and managing multiple responsibilities efficiently. Experienced in working independently, handling confidential information responsibly, and supporting smooth day-to-day operations. Proficient in Microsoft Word, Excel, and PowerPoint, with a strong willingness to learn new systems and remote-work tools.
CORE SKILLS
• Data Entry and Record Updating
• Data Accuracy and Quality Checking
• Administrative and Office Support
• Customer Service
• Document and File Management
• Microsoft Word and Excel
• Email and Written Communication
• Information Verification
• Attention to Detail
• Time Management
• Calendar and Schedule Coordination
• Confidential Information Handling
• Remote Work Readiness
• Independent Work and Problem Solving
PROFESSIONAL EXPERIENCE
COORDINATOR
Bahria Foundation College
August 2019 – August 2022
• Maintained and updated administrative records and institutional information.
• Coordinated communication among management, teachers, students, and parents.
• Prepared documents, reports, notices, and other administrative materials.
• Organized schedules, meetings, and routine coordination activities.
• Reviewed information for accuracy and completeness before sharing or filing.
• Managed multiple responsibilities while meeting deadlines.
• Handled sensitive institutional information with professionalism and discretion.
CSR SUPERVISOR & ADMINISTRATIVE ASSISTANT
The Professional Communications Pvt. Ltd.
January 2014 – June 2015
• Supervised customer service activities and supported daily administrative operations.
• Maintained customer information, records, and office documentation.
• Assisted with data entry, record updates, reporting, and document organization.
• Responded to customer inquiries and helped resolve issues professionally.
• Coordinated with team members to maintain efficient workflows.
• Monitored information for accuracy and ensured records were properly maintained.
CUSTOMER SERVICE REPRESENTATIVE
Techgrid Solutions
July 2011 – June 2012
• Assisted customers with inquiries and provided accurate information.
• Entered and updated customer details in company systems.
• Maintained clear and professional communication.
• Followed company procedures and handled customer information responsibly.
• Managed customer interactions efficiently while maintaining service quality.
CUSTOMER SERVICE REPRESENTATIVE
Nettech Pvt. Ltd.
August 2009 – October 2010
• Handled customer inquiries and provided timely support.
• Recorded and updated customer information accurately.
• Maintained professional communication and followed established procedures.
• Developed strong listening, problem-solving, and documentation skills.
EDUCATION
M.Sc. Applied Psychology
University of the Punjab, Pakistan
TECHNICAL SKILLS
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Basic Spreadsheet Handling
• Email and Online Communication
• Data Entry and Digital Record Management
LANGUAGES
• English – Professional Working Proficiency
• Urdu – Native/Fluent
ADDITIONAL INFORMATION
• Available for remote administrative, customer support, data entry, and coordination roles.
• Comfortable learning new software and company-specific systems.
• Reliable, organized, detail-oriented, and committed to maintaining accuracy and confidentiality.
Contact this candidate