Census and Records Operations Coordinator

JAMI ALLEN

Westfield, NY • 814-***-**** • *********@*****.***

Results-driven professional with expertise in deadline management, team leadership, and records management, adept at developing comprehensive plans and enhancing public awareness. Proven ability to support efficient operations and provide technical assistance for successful project implementation. Eager to leverage skills in a Census Coordinator role to drive impactful results.

PROFESSIONAL EXPERIENCE

Census Coordinator

The McGuire Group, Buffalo, NY

April 2025 – Present

Conduct research and gather data to support census operations

Increase public engagement through outreach via calls, email, and campaigns

Provide guidance to local teams on census best practices

Develop and support implementation plans for census processes

Business Office Manager

Absolut of Westfield, Westfield, NY

Jan 2017 – April 2025

Managed daily census reporting and resident accounts

Oversaw Medicaid applications and insurance authorizations

Administered resident trust funds and financial processes

Ensured compliance through audits and process improvements

Supported admissions and coordinated documentation across departments

Ward Clerk / Medical Records

Absolut of Westfield, Westfield, NY

May 2015 – Jan 2017

Maintained accurate patient records and ensured HIPAA compliance

Coordinated admissions, discharges, and documentation

Supported nursing staff and daily unit operations

Trained new staff on administrative workflows

Social Welfare Examiner

Chautauqua County DSS, Mayville, NY

Dec 2014 – April 2015

Conducted investigations to reduce fraud and ensure program compliance

Assisted clients and coordinated with community resources

Managed case documentation and eligibility determinations

CORE SKILLS

Office & Operations Management

Records & Document Management

EMR Systems

Account & Trust Fund Management

Medicaid Processing

Staff Training & Support

Compliance & Auditing

Communication & Relationship Building

EDUCATION

Associate of Applied Science in Office Management

Kaplan University, IA

June 2014

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