Certified Data Analyst & Project Manager

PRATYUSHA AKKIRAJU

************@*****.*** +1-614-***-****

McKinney, TX 75071

AUTHORIZED TO WORK FOR ANY EMPLOYER – No Sponsorship Needed SUMMARY

Certified Data Analyst with graduation in MBA and experience in SQL, Python, and data visualization. Skilled at transforming raw data into actionable insights using Power BI and Tableau. Strong background in statistical analysis and dashboard development to support business decision-making. Areas of expertise in Project Management with a strong blend of strategic thinking, execution, and stakeholder engagement. Proven ability to lead cross-functional teams, manage end-to-end projects, and drive growth initiatives from concept to delivery. Adept at working in fast-paced environments and translating data- driven insights into actionable strategies that support organizational growth and efficiency. SKILLS

• Power BI/ Tableau

• SQL

• CRM Management

• Project Management

• Python (Pandas, NumPy)

• Excel (Pivot Tables, Power Query)

• Data Cleaning

• Data Visualization

• Statistical Analysis

• Trend Analysis

• Client Management

• Problem Solving

• Vendor Management

TOOLS

• MySQL

• Git

• Google Sheets

WORK EXPERIENCE

Project Manager/ Data Analyst

DIGITAL IDVIEW (COMPULAN) - DALLAS, TX

OCT 2023 TO PRESENT

o Developed detailed project plans, including timelines, resources, budgets, and risk management strategies.

o Analyzed customer records using SQL to identify trends and to reduce error margin. o Cleaned, and analyzed large datasets using SQL and Excel to support data-driven decision-making for business growth and expansion strategies.

o Performed exploratory data analysis (EDA) to uncover actionable insights and key performance drivers, which helped the team analyze the performance of third-party vendors. o Used Python for data cleaning, analysis, and visualization. o Collaborated with marketing team to improve campaign targeting, increasing conversion rate. o Identified patterns, and anomalies in data, improving reporting accuracy and business insights, and in turn helping the top management on improvement plan with the clients. o Developed implementation plan for all the teams involved in the project. o Identify potential risks and issues that may affect the project’s success and develop risk mitigation plans to ensure proactive measures are taken to minimize negative impacts. o Serve as the main point of contact for stakeholders, including clients, team members, and executives.

o Assemble and lead a project team, assigning roles and responsibilities based on skills and project needs.

o Create and maintain detailed project schedules with clear milestones and deadlines. o Hold regular meetings (e.g., project status meetings) to discuss progress, challenges, and next steps.

o Manage relationships with external vendors, contractors, and partners. o Maintain accurate and up-to-date project documentation, including plans, reports, meeting notes, and contracts.

Project Manager/Business Development Manager

TRUMINDS TECHNOLOGIES - FRISCO, TX

DEC 2021 TO OCT 2023

o Led cross-functional teams of 10+ members to deliver projects on time and within budget, improving overall delivery efficiency.

o Allocated and managed resources across multiple projects, optimizing utilization and reducing bench time.

o Acted as the primary point of contact between clients, executives, and technical teams. o Supervised and mentored project teams, on processes, strategies, and tools fostering a collaborative environment that improved team productivity and morale. o Facilitated daily stand-ups, sprint planning, and retrospective meetings in Agile environments with all teams involved.

o Resolved team conflicts and removed blockers to ensure continuous workflow and project momentum.

o Negotiated timelines and deliverables with clients to maintain project feasibility and margins. o Managed client expectations and ensured high satisfaction rates through proactive communication.

o Analyzed performance data of the team and adjusted strategies as needed to meet goals. o Recruited and onboarded new team members as per the project requirements. o Successful in conducting sales calls, meetings, and presentations to convert leads into customers.

o Effective in understanding clients' needs and in proposing tailored solutions. o Active in engaging with prospective clients to present company services or products. o Developed and implemented strategic plans for growth and market expansion. o Built and maintained long-term relationships with existing clients to foster repeat business and loyalty.

Project Coordinator/ Regional Account Manager

DIGITAL IDVIEW (COMPULAN) – DALLAS

JAN 2021 TO DEC 2021

o Developed and implemented sales strategies tailored to the region’s market conditions, demographics, and customer base.

o Served as a point of contact for internal teams and external stakeholders, ensuring clear and consistent communication.

o Identified new market opportunities, customer segments, and potential sales channels in the region.

o Scheduled and organized meetings, prepared agendas, and documented key action items. o Coordinated project activities, resources, and information across multiple teams and departments.

o Maintained project documentation, including schedules, meeting notes, and status reports. o Updated project timelines, dashboards, and reports using tools like Microsoft Excel. o Built and maintained strong relationships with key customers, partners, and stakeholders in the region.

o Monitored task progress and generated weekly status reports for stakeholders. o Contributed to the development of standard operating procedures (SOPs) and templates. o Maintained issue logs and ensured timely resolution of action items. o Assisted in maintaining data accuracy in project tracking systems. o Ensured the team is well-equipped with the necessary tools, resources, and product knowledge.

o Assisted in onboarding team members and coordinating training sessions. o Provided valuable feedback from the customers to the product development and R&D teams for product enhancements or improvements.

Sales Manager in Training

KOHLS - DUBLIN, OH

OCTOBER 2016 TO MAY 2017

o Monitored key performance indicators (KPIs) such as conversion rate, average transaction value, and units per transaction.

o Ensured that all cash handling procedures are done in accordance with the policy and procedures as well as in a timely manner.

o Led by example on the sales floor, demonstrating excellent customer service and selling techniques.

o Learned and applied retail management best practices to prepare for a full managerial role. o Assisted in driving store sales by meeting and exceeding daily, weekly, and monthly revenue targets.

o Analyzed sales reports and trends using tools like Microsoft Excel to identify opportunities for growth.

o Collaborated with management to execute promotions, seasonal campaigns, and store initiatives. o Supported store management in training, coaching, and motivating sales associates to achieve performance goals.

o Assisted with inventory control, including stock replenishment, cycle counts, and loss prevention efforts.

o Built strong customer relationships to encourage repeat business and brand loyalty. o Assisted in onboarding new employees and providing ongoing product knowledge training. o Tracked employee performance and contributed to performance evaluations. Business Development Lead/ Project Coordinator

GIFTING INDIA INC (ecommerce) - HYDERABAD, TELANGANA JUNE 2013 TO JANUARY 2014

o Coordinated cross-functional teams (marketing, development, design, and operations) to ensure timely delivery of project milestones.

o Maintained detailed project schedules, task trackers, and documentation to keep initiatives on track.

o Acted as a liaison between internal teams and external vendors to ensure clear communication of project goals and deliverables.

o Coordinated product uploads, catalog updates, and pricing changes across online platforms. o Monitored project performance and eCommerce metrics such as conversion rates, order volume, and site traffic.

o Identified trends and provided insights to support data-driven decision-making. o Generated reports and dashboards using tools like Microsoft Excel and Google Analytics. o Tracked project risks, dependencies, and issues, ensuring timely escalation and resolution. o Supported end-to-end execution of eCommerce projects, including website updates, product launches, and platform enhancements.

o Assisted in implementing automation tools to enhance operational efficiency. o Streamlined workflows for product launches and promotional campaigns, improving turnaround time.

o Worked closely with developers to support website functionality improvements and bug tracking. o Provided regular progress reports and updates to project managers and stakeholders. o Ensured accurate product information and smooth order fulfillment processes. Management Trainee

TATA BUSINESS SUPPORT SERVICES- HYDERABAD, TELANGANA JANUARY 2012 TO JUNE 2013

o Gained hands-on experience across multiple business processes including customer support, back-office operations, and service delivery.

o Rotated across different departments to gain exposure to end-to-end business operations. o Shadowed Vice Presidents of each department to understand operational strategies and performance management techniques.

o Developed leadership, problem-solving, and decision-making skills through real-time project involvement.

o Conducted data analysis to identify trends and recommend actionable improvements. o Presented Proof of Concept (POC) on various services offered to potential clientele. o Streamlined and monitored inventory tracker of Technology department and submitted timely requests to procurement team as and when needed.

o Participated in structured training programs covering process knowledge, quality standards, and client requirements.

o Assisted in monitoring daily operations to ensure adherence to SLAs (Service Level Agreements) and KPIs.

o Tracked team performance metrics such as call handling time, resolution rates, and customer satisfaction scores.

o Supported communication between internal teams and clients to ensure service expectations were met.

o Contributed to continuous improvement initiatives such as Lean and Six Sigma projects. o Assisted in preparing presentations, reports, and updates for client review meetings. o Initiated and assisted in Corporate Social Responsibility activities as and when needed. EDUCATION

Masters in Business Administration, 4.33 GPA, Finance & Marketing All India Management Association, Hyderabad, India Bachelor of Technology, Electronics, and Communication Jawaharlal Nehru Technological University, Hyderabad, India References

Sai Ved, Project Manager, 603-***-****

Monalisa Das, Account Manager, 945-********

Rishi, CEO, *****@**********.***

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