Reliable Remote Customer Service & Data Entry

nikkie karcz

Germantown, WI ***** 414-***-****

***********@******.***

Objective

Dedicated and dependable professional with extensive experience as a small business owner, managing daily operations, customer relationships, scheduling, record-keeping, and administrative tasks. Skilled at providing exceptional service, handling confidential information, multitasking, and keeping correct records in fast-paced environments. Highly organized, detail-oriented, and proficient with computers, with effective communication and problem-solving abilities. Eager to use transferable skills in a remote customer service or data entry position while continuing to provide reliable, efficient, and professional support.

Experience

Peace Of Mind Family Daycare Center

State Licensed In-home Childcare Provider – Germantown, WI 08/1997 – 06/2026

Ensure daily compliance with state childcare and YoungStar guidelines, keeping accurate and timely documentation.

Facilitate effective verbal and written communication with parents and state officials.

Implement curriculum that supports proper development while maintaining a safe and engaging environment for children.

Maintain up-to-date records of children’s development routines and interests.

Coordinate daily schedules to promote healthy routines, including rest, physical activity, and playtime.

Actively seek professional development opportunities to remain current with childcare policies and regulations.

Participate in Child Care Counts program.

ACC Transport LLC – Germantown, WI 03/2024 - current

Co-owner one-man, small Transport Company

Assist dispatch

Assist record-keeping

Provide marketing services

Construction Supply & Erection – Germantown, WI 12/1995 – 08/1997

Office Manager

Directed day-to-day office operations and administration.

Interpreted blueprints and sourced required materials for project needs.

Entered and maintained project details to ensure data integrity.

Integra Machine Tool - New Berlin, WI 03/1993 – 12/1995

Office Manager/Secretary Answered and routed calls while supporting administrative tasks and customer service needs.

Performed accurate data entry and record maintenance to support business operations.

Managed office supply inventory.

Contempo Casuals - Brookfield, WI 08/1992 – 3/1993

Assistant Store Manager

Supervised daily store operations.

Maintained visual merchandising standards.

EDUCATION

Numerous State Licensed Daycare Continuing Education courses as follows

Fundamentals of Family and Children

Fundamentals of Infant and Toddler Care

Introduction to the Childcare Profession

Managing Health and Safety in Children

Special Needs trainings

Day-by-day With Toddlers

Mandated Reporting Training

There is No Place Like Home

Effective Communication with Clients

Adult, Child and Infant CPR/AED and First Aid

Martins School of Hair Design - Oshkosh, WI

Cosmology Degree

Clintonville Senior High - Clintonville, WI

High School Diploma

references

Professional and personal references available upon request.

Contact this candidate