Customer Service & Office Administration
Resume:
SUMMARY
SKILLS
EXPERIENCE
ADRIANA
HAROS
***********@*****.***
Forney, USA 75126
Versatile and empathetic professional with experience in client service and substitute teaching. Proven skill in building positive relationships, solving problems calmly, and managing dynamic environments. Dedicated to clear communication and reliable support.
• Inventory Management
• Organizational Skills
• Time management
• Tutoring
• Attention to detail
• Bilingual
• Microsoft Office
• Customer service
• Order entry
• Excellent communication skills
• Project coordination
• Lesson planning
• Classroom management
CLIENT SERVICE REPRESENTATIVE 03/2025 to Current LPC Texas Visual - Addison, USA
Delivered exceptional customer service, addressing inquiries and resolving issues promptly to enhance client satisfaction
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Resolved customer complaints promptly and effectively, ensuring high levels of customer satisfaction
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Managed key accounts, fostering strong client relationships to encourage repeat business
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Coordinated with cross-functional teams to create tailored printing solutions that aligned with specific client requirements
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Collaborated with production team to ensure timely delivery of print orders while maintaining quality standards
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Implemented quality control measures to ensure printed materials met or exceeded client expectations
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OFFICE ADMINISTRATOR 05/2024 to 03/2025
LPC Texas Visual - Addison, USA
Coordinated daily administrative tasks, ensuring efficient communication through phone calls, emails, and meeting organization
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Provided excellent customer service by promptly addressing inquiries or issues from clients/customers
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Addressed customer inquiries and complaints via email or phone call, maintaining professionalism and enhancing client satisfaction
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Assisted project managers in the planning, execution, and monitoring of various projects
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• Oversaw project from initial specifications to completion. SUBSTITUTE TEACHER 10/2023 to 04/2024
Dallas Independent School District - Dallas, USA
Develop lesson plans and engaging activities to facilitate learning in absence of regular teacher.
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Implement regular teachers' instructions and comply with school policies to ensure educational continuity.
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Supervise student behavior and uphold classroom order to create a conducive learning environment.
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EDUCATION
LANGUAGES
Maintained classroom order and discipline through effective behavior management strategies.
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WAREHOUSE WORKER 04/2021 to 04/2023
LPC - Dallas, USA
• Process, package and ship orders accurately.
• Packed and labeled boxes for efficient shipping and accurate order fulfillment.
• Inspect products for defects and damages.
• Assisted production team with machine operations to streamline workflow. Maintained cleanliness of machines and surrounding areas to ensure safe working conditions.
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BABYSITTER 04/2015 to 03/2017
Soto Family - Dallas, USA
• Engaged in play activities with the child to promote social development.
• Maintained clean and safe play area to ensure child health and safety. Updated parents and guardians on daily activities, behaviors, and any concerns to foster effective communication.
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• Maintain daily records of activities, behaviors, meals and naps. CASHIER 10/2012 to 06/2013
Raising Canes - Dallas, USA
• Collected cash, card, and check payments accurately.
• Executed basic math calculations for transactions to ensure accuracy.
• Maintained clean, tidy, and organized checkout areas for efficient customer service.
• Welcomed customers to store with friendly demeanor. W.T. White High School - Dallas, USA
High School Diploma
• Spanish, Fluent
• English, Fluent
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