LEZLEE R. DUBOIS-WATSON
*** ********** ***** **********, **** 45246
FD.010318 (licensed as Lezlee DuBois)
*************@*****.***
I aspire to join a funeral home dedicated to serving the community
with compassion, consistency, and care.
SKILLS
• Strong communication, listening, and interpersonal skills with a proven ability to connect with individuals in sensitive situations.
• Dependable, adaptable, and solution-focused professional with experience in customer service and funeral directing.
• Skilled in problem-solving, multitasking, and maintaining compliance with federal and state regulations.
• Proficient in Microsoft Office Suite, Adobe PageMaker, and Photoshop.
EXPERIENCE
THOMPSON, HALL AND JORDAN FUNERAL HOME – FUNERAL DIRECTOR
OCTOBER 2021 – NOVEMBER 2024
• Directed funerals and assisted families with funeral arrangements, ensuring a compassionate and professional experience.
• Prepared and transported deceased individuals for funerals and cemeteries, adhering to all regulations.
• Managed shipping and receiving of remains, coordinating with airports and other facilities.
• Conducted removals from homes, hospitals, nursing facilities, and coroner offices.
• Handled payments, issued death certificates, and maintained accurate records and compliance.
• Offered recommendations for family transportation and coordinated floral arrangements.
ROSE HILL FUNERAL HOME – FUNERAL ATTENDANT
AUGUST 2019 – OCTOBER 2021
• Prepared venues for funeral services, ensuring a welcoming and respectful environment.
• Greeted guests and provided assistance during services.
• Answered phones and assisted with inquiries.
• Transported the deceased with care and professionalism.
PATH FORWARD – CUSTOMER SERVICE REPRESENTATIVE
JANUARY 2019 – AUGUST 2019
• Scheduled orthopedic appointments and same-day surgeries for patients using multi-monitor systems.
• Submitted prescriptions to pharmacies and scheduled online appointments.
• Communicated with 22 orthopedic physicians to coordinate care and ensure seamless service delivery.
EDUCATION
CINCINNATI COLLEGE OF MORTUARY SCIENCE — A.A.S. IN MORTUARY SCIENCE (AUGUST 2018)
WALSH UNIVERSITY, NORTH CANTON, OH — BACHELOR OF ARTS IN CORPORATE COMMUNICATIONS, GPA: 3.8 (2005)
CERTIFICATIONS:
URBAN LEAGUE OF GREATER CINCINNATI — ACCELERATED CALL CENTER EDUCATION CERTIFICATE OF COMPLETION (2012)
REFERENCES:
Pastor Derrick D. Myers – 513-***-**** (Pastor, Licensed Funeral Director)
Arlene Lawrence- 513-***-**** (Licensed Funeral Director and Embalmer, Apprenticeship
Master)
Dr. Keith Allen – 513-***-**** (Vinestreet Hill Interments)