Program Coordination and Administrative Support

WORK EXPERIENCE

MS Teams, Webex, MS SharePoint,

Slack

Productivity: Microsoft Office Suite,

Google Workspace, Monday, Dropbox

Accounting: QuickBooks, Intuit

TurboTax, Paychex, Expense Wire,

Fundraising Tool

Build and maintain strong client relationships by delivering personalized assisted stretching sessions and exceptional customer service.

Manage appointment scheduling, client communications, and retention while maintaining accurate records in a fast-paced environment.

Coordinate multiple daily schedules and adapt quickly to changing client needs and priorities. Collaborate with team members to support studio operations, service delivery, and member engagement.

Stretch Practitioner (part-time) 1/2026-present

Stretch Zone

Coordinate multiple community initiatives simultaneously by managing project timelines, logistics, volunteers, and stakeholder communications.

Develop and maintain relationships with community partners, volunteers, and organizational stakeholders to advance program goals.

Track project progress, manage deliverables, and ensure timely completion of program activities. Support fundraising initiatives, participant engagement, and resource distribution to expand community impact.

Program & Outreach Coordinator 3/2025 - present

Bryce’s Treehouse Foundation

Coordinated multiple client projects by tracking deadlines, maintaining project documentation, and monitoring deliverables.

Designed and implemented financial and operational systems for nonprofit organizations, PACs, and small businesses to improve organizational efficiency. Managed executive calendars, meeting logistics, correspondence, and administrative support for the CEO.

Coordinated follow-up activities, maintained project records, and ensured client requests were completed accurately and on schedule.

Supported consulting engagements through research, documentation, and stakeholder communication across multiple projects.

SOFTWARE Administrative The Owner’s Representative Assistant 9/2023 - 9/2025 301-***-****

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CONTACT

INDIYAH EMERGING L JACKSON E ADER

Results-driven professional with more than four years of experience in project coordination, operations, client relations, and stakeholder engagement. Built a strong professional foundation by working throughout college while pursuing a full-time university education and have continued to grow through increasingly responsible roles since graduation. Skilled in coordinating cross-functional projects, streamlining operations, managing events, and building strong relationships with clients, partners, and internal teams. Highly organized, detail-oriented, and recognized for effectively managing competing priorities while delivering high-quality results. Long-term goals include pursuing a Juris Doctor to strengthen expertise in business, policy, and organizational leadership. EDUCATION

Developed and maintained relationships with community partners, volunteers, and organizational stakeholders to advance program goals.

Tracked project progress, managed deliverables, and ensured timely completion of program activities.

Supported fundraising initiatives, participant engagement, and resource distribution to expand community impact.

Project Coordinator - Summer Intern 5/2025 - 9/2025 Truth Pharm

Recruiting & Operations Asst. 8/2021 - 12/2022

Virginia Tech Men’s Basketball

Coordinated recruiting visits by managing schedules, travel logistics, itineraries, and event execution for prospective student-athletes and their families. Served as a liaison between coaches, recruits, families, and program stakeholders to ensure a positive recruitment experience.

Supported the coaching staff and Chief of Staff with administrative coordination, meeting preparation, and operational logistics.

Managed multiple priorities in a fast-paced environment while ensuring timely completion of administrative and operational tasks.

Assisted with client communications, meeting preparation, and project documentation. Contributed to multiple projects simultaneously while maintaining deadlines and supporting consulting deliverables.

Summer Intern 5/2024 - 9/2024

Abundance Strategies

University of Maryland, College Park

Bachelor of Arts, Communications

May 2025

AFFLIATIONS

Member & Volunteer, Girl Scouts of

America

Member, Tau Sigma National Honor

Society

Member, Lambda Eta Pi Honors

Society

Member, Delta Sigma Theta Sorority,

Incorporated

Community Service: 350+ Hours

Maryland Leadership Workshop

Participant

Former Member, University of

Maryland Cheerleading

Treasurer, UMD Black Pre-law

Association

Treasurer, Her Voice Matters

Board Member, Every Girl Needs A Pink

Suit & Bryce’s Tree House Foundation

Community Outreach

Program Coordination

Scheduling

Data Tracking

Project Management

Stakeholder Engagement

SKILLS

Contact this candidate