Executive Assistant and Administrative Professional

CYNTHIA SOSA

Executive Assistant Administrative Professional

Arlington, VA • 571-***-**** • ***************@*****.***

PROFESSIONAL SUMMARY

Executive Assistant with 8+ years of experience supporting Partners, Managing Directors, and executive leadership in corporate and healthcare environments. Experienced managing complex calendars, coordinating domestic and international travel, planning meetings and events, and handling confidential information with professionalism and discretion. Known for staying organized, adapting to changing priorities, and building strong working relationships across all levels of an organization. Proficient in Microsoft Office Suite, Concur, SharePoint, and AI productivity tools. Bilingual in English and Spanish.

PROFESSIONAL SKILLS

Executive & Senior Leadership Support • Complex Calendar Management • Domestic & International Travel Coordination • Meeting & Event Planning • Confidential Information Management • Process Improvement • Cross-Functional Collaboration • Billing & Invoice Management • Executive Communications • Bilingual English & Spanish

TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint) • SharePoint • Concur Expense Management • AI Productivity Tools (Microsoft Copilot, ChatGPT, Google Gemini) • CRM & Database Management

PROFESSIONAL EXPERIENCE

KPMG LLP Washington, DC

Business Enablement Associate / Executive Assistant May 2026 – July 2026

Supported multiple Partners and Managing Directors by managing complex calendars, scheduling meetings, and balancing competing priorities in a fast-paced professional services environment.

Coordinated domestic and international travel arrangements, including flights, hotels, itineraries, and expense reporting through Concur.

Planned executive meetings, leadership events, and office functions by coordinating logistics, meeting materials, scheduling, and communications.

Assisted with engagement administration, billing support, financial documentation, and account maintenance while ensuring accuracy and compliance with firm standards.

Handled sensitive client, financial, and executive information with discretion while maintaining confidentiality and following firm policies.

Utilized Microsoft Office Suite, SharePoint, Concur, and AI productivity tools to improve administrative workflows and support day-to-day business operations.

Worked closely with cross-functional teams to coordinate executive priorities and provide responsive administrative support.

Dr. Naz Vienna, VA

Administrative Coordinator January 2025 – February 2026

Supported executive leadership by overseeing daily administrative operations in a high-volume medical practice.

Processed invoices, reconciled payments, and maintained accurate financial and operational documentation.

Coordinated provider schedules, office operations, and administrative workflows to keep daily operations running efficiently.

Trained and onboarded new employees on office procedures, systems, and administrative processes.

Washington Plastic Surgery McLean, VA

Administrative Coordinator August 2019 – August 2021

Managed provider schedules, patient appointments, and daily office operations in a fast-paced surgical practice.

Processed billing, payment plans, invoices, and financial documentation while maintaining accuracy and confidentiality.

Built strong patient relationships by providing exceptional customer service and resolving scheduling and billing questions.

Supported leadership with operational coordination and administrative projects to improve office efficiency.

Maragh Dermatology Ashburn, VA

Administrative Coordinator January 2019 – August 2019

Coordinated front-office operations, appointment scheduling, and patient communications while supporting providers and office leadership.

Processed payments, maintained confidential patient records, and assisted with billing and administrative functions.

EDUCATION

Bachelor of Science, Software Engineering ECPI University Nov 2025

Associate of Applied Science ECPI University March 2016

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