Remote Personal Assistant & Business Ops

Ashley Owens

Fort Payne, AL • 256-***-**** • **********@*****.***

PROFESSIONAL SUMMARY

Results-driven business professional with experience spanning sales development, operations, commercial estimating, and property management. Recognized for building strong relationships, improving processes, coordinating complex projects, and supporting business growth through exceptional organization, communication, and analytical problem-solving.

CORE QUALIFICATIONS

Sales Development • Salesforce CRM • Project Coordination • Executive Support • Process Improvement • Vendor Management • Commercial Estimating • Property Management • Budget Tracking • Microsoft Office • Customer Relations • Cross-Functional Collaboration PROFESSIONAL EXPERIENCE

Sales Development Expert T-Mobile November 2022 – January 2026

Generated qualified meetings through strategic outbound prospecting across government and K–12 accounts in three states.

Strengthened sales pipeline using cold outreach, account-based prospecting, and Salesforce CRM.

Analyzed call quality and conversion metrics while partnering with Account Executives to improve results. Property Manager Vantage Management February 2020 – November 2022

Directed daily operations for three apartment communities while maintaining occupancy above 95%.

Managed leasing, compliance, resident relations, vendor contracts, maintenance coordination, and property performance.

Planned resident engagement initiatives that supported retention and community satisfaction. Commercial Estimator Fyffe Construction February 2020 – November 2021

Supported more than $50 million in annual commercial bids.

Prepared quantity takeoffs, evaluated subcontractor proposals, and coordinated 250–500 bid invitations.

Introduced tracking improvements that increased estimating efficiency and organization. EDUCATION

Colorado Technical University

Bachelor of Business Administration (Expected 2027) Fort Payne High School

High School Diploma

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