Remote Program Manager, EEO/HR Veteran

Resume: DONALD E. SAPP *********@*****.***

**** ******** ***** ***** • 305-***-****

Retired

I have experience in human resources and Equal Employment Opportunity (EEO) within the military, city, and federal government sectors. My background includes EEO Counseling, Alternative Dispute Resolution, Employee Conflict Resolution, Operations Management, Training, Employee Relations, and Civil Rights/EEO compliance. I have over 20 years of service in the fire department and the military. I can collaborate with others and work independently. I am seeking a program manager position. PROFESSIONAL QUALIFICATIONS SUMMARY

Expertise EEO Matters Skilled in Training and Development

Knowledge in Recruitment/MD715/Retention Strategies

Knowledge of Harassment/EEO Compliance Requirements

Knowledge of CR/EEO Federal and State Employment Laws

Knowledge of Reasonable Accommodations Requirements

Skilled as an Instructor/ Facilitator/ Mediator/ Negotiator

Skilled in Employee Conflict Resolution Interventions

Skilled in Organizational/Strategic Planning

Ability to Manage Budgets

Ability to Analyze Data/finding

Ability to Recommend Policy Changes,

settlements, or other appropriate actions

Ability to Effectively Communicate when

presenting complex (oral/written) concepts

EDUCATION & PROFESSIONAL AFFILIATIONS

Webster University, Jacksonville, FL Master of Arts, 2006 Human Resource Development & Human Resource Management (Dual Major) Excelsior College, New York, NY Bachelor of Science 2003 Management The University of Maryland, College Park, Md Associate of Arts 1988 United States Army Sergeant Major Academy USASMA Graduate, 2003 PROFESSIONAL EXPERIENCE

Feb 2025- Retirement: 12/2025 The EPA (GS-14) Program Manager, AO-OCR, Supervisor Cynthia Darden, Deputy Director OCR 202-***-****.

Sep 2019 to Feb 2025 - The FRTIB (GS-13) Office of Human Resources - Program Manager; Supervisor ORM Director- Gisile Goethe 202-***-****. Duties included but were not limited to: Oversees the implementation and evaluation of the agency’s EEO and Affirmative Action program plans. Advised and collaborated with management and senior leadership to develop, implement, and align associated initiatives with the business unit's strategies and metrics. Served as the lead for developing and implementing the Agency's EEO Program Managed the agency’s EEO external contract

Provided technical advice, program guidance, and compiled information to complete and/or assist in completing various mandatory reports

Prepared, reviewed/submitted the annual MD-715, FEORP, DVVAP, No Fear Act, and 462 reports Identified existing barriers to hiring or advancement of employees. Developed training programs and educated staff about EEO matters Coached, mentored, and developed employees regarding issues, research Established proactiveness concerning EEOC issues

Ensured compliance with federal legal requirements Interacted with the employees’ representative and management officials regarding resolution efforts Managed EEO office budget and private contractor/s activities Ensured EEO complaints were accepted and processed per MD-110 guidelines Ensured EEO investigations were processed per MD-110 guidelines Ensured ADR opportunities are available MD-110 guidelines Partnered with the Human Resources Officer to create strategies to support recruitment needs and demands based on workforce data, current and future talent needs, and other best practices 2006 – 2009 Jacksonville Fire & Rescue Department (Mayor’s Appointment); Assistant Management Improvement Officer. The position duties were equivalent to a (GS 13) level experience. JFRD Diversity Coordinator/Civil Rights/Equal Employment Opportunity (EEO) Officer (Supervisor Dan Kileman 630- 6200).

Served as principal advisor to the Director Fire Chief for EEO and Diversity/Inclusion matters Developed Request for Proposal (RFP) for diversity training consultant Selected the consultant firm to assist in the JFRD diversity training program Developed a change initiative program for the (35) members in the JFRD Communications Center Monitored the JFRD diversity training program, and the JFRD’S workplace inclusion/diversity Served as the advisor for steering committee task force Provided EEO counseling to employees and supervisors Processed and reviewed formal Civil Right/EEO

complaints,

Analyzed findings and made recommendations to the appropriate management Served as an agency expert on Special Emphasis Program/Employee Resource Group matters Recommended long-range EEO plans, goals, and objectives Selected, trained and monitored EEO field representatives liaisons Conducted EEO training for senior staff, field manages and employees

Evaluated and benchmarked best diversity practices for JFRD Departmental organizations Conducted meetings with the JFRD chief & managers, to ensure EEO/EA program compliance Advised the Director on EEOC guidelines and publications Managed the EEO-1 report (the private sector’s MD715 report) Recommended and uses alternative dispute resolution (ADR) methods to seek resolution Coordinated and monitored JFRD employees diversity training participation References will be provided upon request

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