Data Entry & Transaction Processing Specialist

Melissa Davis

*********.**@*****.*** • +1-606-***-**** • Somerset, KY, United States

SUMMARY

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging a seasoned work ethic to adapt to different processes and drive company objectives quickly. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

EXPERIENCE

, Seasonal Data Entry Project- Days and Evenings

Nov 2025 - Present

• Accurately entered, updated, and verified large volumes of data in internal record-management systems

• Reviewed documents for completeness, accuracy, and compliance with established standards

• Maintained strict confidentiality of sensitive client and organizational information

• Performed routine quality checks to ensure data integrity and reduce errors

• Organized and managed electronic records and digital files for easy retrieval

• Resolved data discrepancies by collaborating with team members and supervisors

• Met productivity and accuracy benchmarks in a fast-paced remote environment

• Utilized Microsoft Word, Excel, and database systems to support daily operations

, Transaction Processing Associate

Jan 2025 - Sep 2025

• Collaborated effectively with multiple departments to coordinate processes and resolve conflicts quickly.

• Assisted in resolving complex payment disputes between customers and vendors.

• Researched customer accounts to verify information and ensure accurate record-keeping.

• Performed quality assurance checks on all processed transactions.

• Processed transactions with accuracy and attention to detail, ensuring compliance with company policies and procedures.

• Executed manual adjustments when required due to errors or discrepancies in the system.

• Operated calculators, computer terminals, and other standard office equipment. Principal Financial Group, Data Processor

Sep 2021 - Nov 2024

• Able to work well with high volume and tight deadlines

• Manage confidential information with sensitivity and maturity.

, Office Manager

Dec 2018 - Jan 2021

• Maintained human resource-related functions, employee files, reflecting salaries, time and attendance, employee benefits, deductions, garnishments, W-2 withholdings, etc.

• Accountable for the preparation and delivery of month-end closings and financial reporting activities to the corporate accountant

• Responsible for daily, weekly, and monthly account activities, including timely and accurate accounts payable, accounts receivable, payroll, bank reconciliation of all corporate accounts, cash receipts, disbursements, invoicing, and preparation of daily bank deposits with QuickBooks.

• Prepared and filed weekly, monthly, and quarterly business taxes.

• Maintained the company's state and city business licenses.

• Answer customers' calls and schedule service calls.

• Performed daily administrative duties.

, Administrative Assistant

Jan 2010 - Nov 2018

• Performed general administrative duties (phone calls, faxing, filing, and copying)

• Responsible for both AP/AR daily through Dealertrack/Automate. In charge of payoff on all trade-ins and payment of purchased vehicles for the dealership

• Worked closely with the Finance Manager to make sure that all paperwork was completed for every car deal and sent to the appropriate Financial Group.

• Completed bank deposit and reconciled account daily.

• Managed the cancellation of Extended Warranties and Gap policies and made sure that funds were credited back to the dealership.

Melissa Davis - page 1 of 2

• Carry out duties of the Office Manager in the absence of the Office Manager. EDUCATION

Pulaski County High School

HIGH SCHOOL DIPLOMA

LICENSES & CERTIFICATIONS

Driver's License

SKILLS

Journal Entries • Data interpretation • Time & attendance systems • ADP • Time management • CRM software • Bookkeeping • Databases • Bank Reconciliation • Windows Melissa Davis - page 2 of 2

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