Finance & Human Resources Administrator
Resume:
CAROL A. FRISA
SKILLS
• Accurate Data Entry
• Accounts Receivable/Payables
• Exceptional Customer Service
• Human Resources Responsibilities
HIGHLIGHT ACHIEVEMENT
LIST
Initiated a new Fleet Services vanpool
schedule & served as Van Pool
Coordinator.
•
Scheduled meetings, handled
grievances, responsible for timely
collection of dues, created
daily/weekly drivers & riders
schedules
•
Volunteered & served as Captain for
State Employee's Charitable
Campaign (SECC) two consecutive
years 1999 & 2000
•
Delegated responsibilities chose
volunteers, reported collections
weekly, handled collections, typed
memos & awareness letters; organized
department care packages for SECC
reporting. Attended state appreciation
luncheons given by both Governor
Minner and former Governor, Thomas
Carper - received Appreciation
Awards.
•
Initiated Martial Arts Self-defense
Demonstration for the 1st Annual Safe
Summer Day, hosted by the State
Police (Camden DE)
•
Contacted, scheduled, and met with
State Police. Created and typed outline
•
Obtain a diverse, challenging and rewarding position, in which I am valued and can make a difference.
EXPERIENCE
November 2023 - April 2026
Finance Administrator/Human Resources - Jonny Nichols Landscape Maintenance, Inc., Dover DE 19901
September 2020 - August 2023
Guidance Office Senior Secretary - Polytech High School - Guidance Office, Woodside, DE
November 2016 - September 2020
Secretary Delaware Department of Education - Educator Support – Educator Effectiveness, Dover, DE
Managed financial records and transactions for landscape maintenance operations, including customer and vendor account
receivables/payables, and bank deposits.
•
Executed data entry & documentation verification for all new hires, to ensure accurate & complete employee records.
•
Provided exceptional customer service via phone, email & in-person contact.
•
• Schedule all meetings between students and counselors
• Handle emergency/confidential student issues
• Take and record biweekly counselor meeting minutes
• Greet visitors
• Answer inquiries in person, phone, email, and fax Create & print (in Microsoft Publisher) National Honor Society program and Senior Scholarship program
•
• Create Senior Graduation Program
• Schedule visits from all universities/collages/military
• Process and print all interim reports, report cards, and transcripts
• Print and disseminate all relevant reports
• Assist with parent nights, freshman academy, and covering main office
• Keep accurate and confidential student records
• Archive all relatable student records
• Send and request all student cumulative records
• Work closely hand in hand with all departmental and district staff
• Aided in various research projects as needed by administrative staff
• All other duties as needed
Prepare & process financial documents using FSF; PO's, PV's, IV's, PFA's, JV's, & recodes
•
• Prepare & process all stipends for the Mentor Program
• Prepare & process mass substitute reimbursement requests Assist with balancing the workgroup/team budget through reconciliation
•
CONTACT
126 Coldsprings Court, Winston-
Salem, NC 27127
**********@*****.***
of demo. Handled correspondence
with police. Choreographed actual
demonstration, scheduled practice
sessions, designated, and mapped out
site. Performed in demonstration,
organized equipment transportation,
set-up, and clean-up, etc.
In addition, have contacted,
scheduled, choreographed, and
performed numerous women's self-
defense, free courses, for community
organizations, such as Modern
Maturity Center, Dover Parks and Rec.
and First Southern Baptist Church -
Dover.
•
Instrumental in helping to reclassify a
state merit position, while employed
at Child Support Enforcement.
•
Compiled, documented, and logged
information pertaining to the position.
•
Tracked individual duties required by
the position, tracked time spent per
duty.
•
Gathered input information, presented
information in spreadsheet report.
•
RESULT: Position was reclassified
from paygrade 5, to paygrade 8.
•
January 2015 - November 2016
Secretary - Science Delaware Department of Education - Curriculum Instruction & Professional Development Workgroup, Dover, DE May 2012 - January 2015
Senior Secretary Benjamin Banneker Elementary School – Milford School District, Milford, DE
Assist in the preparation and processing of contracts including PSRC forms, amendments, purchase orders & payment vouchers
•
Order supplies/inventory for workgroup/team/programs & reconcile Pcard charges through reconciliation
•
• Order & reconcile all book orders.
Create & maintain files for financial documents both on the I drive and in hard copy
•
• Reserve all meeting rooms/locations for multiple programs/projects
• Create, enter & close out all training sessions in PDMS
• Provide information, direction, and support via phone coverage Assist all staff within workgroup/team, including
contractors/investigators, etc.
•
• Assist in keeping current calendars for Education Associates Create & process various communications & forms including: training calendars, meeting schedules, supply order lists, etc.
•
• Mail resources books/etc. to all LEAs per request Act as liaison between internal workgroups & external sources (i.e. vendors, public, LEAs)
•
• Assist in mailroom with sorting, delivering & retrieving mail/packages
• Perform other duties as assigned
Maintain science budgets, science database (WIMS- Warehouse Inventory Mgmt. System), and all science related meetings/trainings in PDMS
•
• Maintain copiers, printers & office machines
Create, process, and track all PO's, PV's, IV's, PFA's and stipend payments
•
• Create and process all MOA's including processing dues/fees
• Type, process and maintain all science related contracts (more than 250)
• Process, reconcile and maintain all science related Pcard activity. Type, process, reconcile and maintain all travel related requests, justification, backup, and reimbursement.
•
Coordinate and organize all aspects of science related meetings and/or events
•
• Attend meetings and take minutes
• Answer inquiries via phone, mail, e-mail, fax and in person
• Act as the science liaison
• Assist, organize, and staff Presidential Awards Ceremony Volunteer/assist in other branches and groups, i.e. Common Core, Higher Education, Certification and DCET.
•
Maintain building budget & sub accounts, maintain data base (e- School), maintain attendance module, maintain copiers & machines, maintain AESOP for staff, maintain field trip forms, & maintain principal & school's calendar
•
• Create requisitions using FSF, handle all Sept. 30th count information Handle building rentals, register new students, make bank deposits, inventory & order all building/office/teacher supplies, time & record fire drills
•
Write checks, pay invoices & reconcile bank statements, organize & sell yearbook
•
September 2007 - May 2012
Administrative Specialist II State of Delaware - Division of Professional Regulation, Dover, DE
August 2000 - September 2007
Administrative Specialist I State of Delaware - Division of Public Health
- Health Systems Protection, Dover, DE
July 1999 - August 2000
Typist/Data Entry Technician State of Delaware - Division of Health and Social Services - Child Support Enforcement, Dover, DE October 1997 - June 1999
Secretary George Corrente Electrical, Toms River, NJ Act as backup to secretary: answer phones, greet public, handle faxes, copy, scan, print & mail reports, letters, etc.
•
• Attend meetings & take minutes as necessary
• Research & handle various special projects as needed Issue licenses and process license renewals and license verifications for over ten professions
•
• Create and format correspondences per division standards Handle customer service inquiries via phone, e-mail, in person and via a ticket system (which the division utilizes)
•
• Allocate payments
• Research and handle various special projects
Cross-train as board liaison (includes following duties): Attend and schedule notices for meetings & hearings, create agenda, minutes, copies, post agenda & minutes on web site, and process board member payments
•
Create and maintain a diverse multitude of spreadsheets, reports and worksheets for daily, weekly, monthly, and yearly retrieval/access
•
Schedule, coordinate and arrange all aspects of administrative meetings, conferences, and travels, including recording minutes of meetings
•
Create, track and follow-through delivery; purchase orders, payment vouchers, travel advances, internal government vouchers, and personal reimbursements utilizing various contracts and budgets
•
Obtain and gather information, reviewing documents for accuracy and completeness, to present in the form of state lead certificates and photo identification badges, for the Lead Program
•
Create, format and type letters and various correspondences per office standards
•
Order all office supplies for nine various state programs, through online ordering service
•
• Answer inquiries via multi-line telephones, e-mail, fax, and in person Coded and logged New Hire information, prepared information for Data Entry department (noting accuracy of information received); obtained crucial information and answered inquiries via phone, fax and in person
•
• Performed input/data entry
• Performed data entry work on a daily basis
• Formatted and typed various correspondences per office standards Answered multi-line telephones directing inquiries to appropriate departments
•
Typed job bids, proposals, contracts, and correspondences per office standards
•
• Processed bank deposits, and weekly payroll
September 1994 - September 1997
Office Manager T&S Floor Coverings, Inc. (Company closed), Naples, FL July 1991 - September 1994
Bookkeeper/Data Processor Coastal Beverage, Ltd. - Anheuser Busch, Naples, FL
July 1990 - July 1991
Assistant Accountant/Computer Assistant EconoMarketing, Inc. (Food Purveyors), Naples, FL
July 1987 - July 1990
Data Processor/Computer Asst. Wentzel, Berry, Swope & Alvarez, Certified Public Accountants, Naples, FL
• Answer inquiries via multi-line telephones, e-mail, fax, and in person
• Moved from New Jersey to Delaware
• Coded, processed, and reconciled accounts payables and receivables Typed job bids, contracts, proposals, and correspondences per office standards
•
• Processed bank deposits and weekly payroll
Ordered supplies, met with flooring vendors/distributors and customers
•
• Maintained showroom including displays
• Moved from Florida to New Jersey
Performed bookkeeping practices including maintenance of customer files and accounts, escrow accounts, and wire transfers
•
• Managed daily bank balances, spread sheets, and numerous reports
• Ordered supplies, received product orders, and dispatched drivers
• Answered multi-line telephone system regarding inquiries
• Reconciled, processed & input accounts receivables & payables
• Updated diverting/accrual program; performed wire transfers
• Wrote quote sheets, daily mass fax, and weekly mass mailer
• Cross trained in various departments
• Performed bookkeeping practices, input time and expense sheets Input tax related forms, input, and processed accounts receivables & payables
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Typed correspondence, answered phones, and filed, made copies and ordered supplies
•
EDUCATION
August 1989
Certification Small Business Bookkeeping
Lorenzo Walker Vocational Technical School, Naples, FL January 1985
High School Diploma Business
Barron Collier High School, Naples, FL
Moved and transferred to this school
January 1983
High School Diploma
Lely High School, Naples, FL
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