Experienced Insurance Account Manager

Gin Turnbow

**** ********** *****, *****, ** ****7 209-***-**** **********@*****.***

CAREER OBJECTIVE

Highly qualiKed Insurance Account Manager of over 25 years with relevant experience derived from Personal Lines, Claims and Crop Insurance. Recognized as a knowledgeable, hardworking, dependable team player with multiple lines of insurance experience along with strong customer service and ofKce skills. WORK EXPERIENCE

Personal Lines Account Manager

DiBuduo & DeFendis Insurance Agency

May, 2022 — December, 2022

Provided advice and counsel for personal lines potential and current customers to determine needs and ensure understanding of the products being offered or sold

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• Quoting, issuing and endorsing new and existing policies Personal Lines Account Manager

Basi Insurance Agency a division of Hub International April, 2021 — May, 2022

• Serviced accounts, processing claims, endorsements and payments

• Quoting and issuing policies. Processed downloads and maintained expiration list for policies Personal Lines Account Manager

Truex Insurance

June, 2019 — May, 2020

• Quoting and issuing new policies. Upselling and rounding out accounts

• Processing endorsement requests, payments and claims Crop Insurance Account Manager

Relation Insurance

September, 2014 — December, 2018

Sold new coverage/policies, maintained and assisted clients in understanding their available coverage options and prices while assisting selection of the right coverage plans for their crop

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• Assisted insureds with claims including reporting, inspections and payments SKILLS

Critical thinking, problem solving, team-player, great listener, oral and written communication

• • Typing speed 55 wpm

Property & Casualty Insurance License, State of California License #0E14265

• ProKcient with Microsoft OfKce including Word, Outlook

& Excel, Multi line phone systems, Epic, TAM, AMS, Work Smart, ImageRight

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EDUCATION

VOLUNTEER EXPERIENCE

INTERESTS

Claims Assistant/Personal Lines Account Manager

Winton-Irleand, Strom & Green Insurance Agency

June, 2005 — September, 2014

• Maintained records and stayed current with policy renewals

• Maintained a good working relation with carriers, underwriters and marketing personnel

• Remained up to date on forms, rates and types of coverage for all carriers

• Processed downloads, endorsements and payments

Contacted existing and new customers to discover their needs and to explain how certain products could be beneKcial to them

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• Acknowledged customer issues and resolved their problems quickly and efKciently

• Assisted personal lines, commercial lines, farm/ranch lines agents and CSR's and clients with their claims for start to Knish

• Effectively communicated with coworkers and upper management to ensure complete care of customers

• Attended training classes and meeting on a regular basis to maintain knowledge and insurance licenses Modesto Junior College

Associate of Arts in Business

January, 1995

Central Valley School of Insurance

Insurance Agent

September, 2003

Ceres FFA

Assist with fundraising and animal projects

I am interested and seeking a new career outside of insurance. I offer my valuable skills of excellent customer service and problem-solving skills.

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