Experienced Executive Customer Service Coordinator
Resume:
Kimberley Ann Hubbard
Dothan, AL 36305
Objective: Seeking position executive customer service / administrative.
Education:
Indiana Business College
Indianapolis, Indiana
Graduated September 2007
Associate of Applied Science degree in Business Administration and Information Technology
Skills and Qualifications:
Computer Skills (SAP, Microsoft Word, Excel, Power Point, Access, Quick Books, LCM, SDSS)
Attended Seminars for Administrative Assistant, Multi-tasking, Prioritizing work load, First time Manager / Supervisor, How to deal with difficult people, Work Smart
Motivated, detailed oriented, and efficient
ISO 9001 – Internal Auditor
Effectively handle, complete multiple tasks, prioritize work load of multiple managers
Typing 80 WPM, 10-Key
CPR certified
Supply chain exporting to Hungary, and India, Dispatching for Midwest area
Experience:
Ryder Logistics / Indianapolis, IN June 1998 – Present
Senior Office Coordinator
NCA – National Account Advocate for national sales
Work with National sale director and Executives – 250 customers
Work with Legal team for name changes – credit approvals on corporate level – OEM order new tractors, trailers etc
Communication with 75 planners, and 400 suppliers, transportations carriers and drivers, suppliers
Strong customer service skills written, and verbal
Supervising / Office Lead for clerical staff of 5+ (train & cross train office staff, and management)
Inventory control
Proof of deliveries, Trouble Shooting problem areas
Custom shipping, receiving, and invoicing (SAP Exports)
Keying driver trip reports, daily logs(DOT)
Payroll
Account Payables / Receivables
Ordering office, warehouse supplies, employee uniforms
Human Resource functions (updating employee files, attendance records, violation letters, tracking available vacation)
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