SETH BAKER
Site Reliability Engineer Infrastructure Automation Observability AWS Linux CI/CD Mount Airy, MD • 443-***-**** • ********@*****.*** ENGINEERING PROFILE
Site Reliability Engineer with 20+ years of experience designing, automating, and operating highly available production infrastructure across cloud and on-premises environments. Experienced building production validation platforms, CI/CD automation, enterprise observability, and cloud infrastructure supporting globally distributed applications.
Skilled in AWS, Linux, Jenkins, Cypress, New Relic, Docker, Bash, Python, and Atlassian administration with a focus on reducing operational toil through automation and improving production reliability through observability and proactive monitoring. Experienced leading infrastructure initiatives from architecture through implementation, including greenfield infrastructure deployments, enterprise monitoring platforms, CI/CD environments, and automated production validation systems.
CORE ENGINEERING FOCUS
Site Reliability Engineering (SRE)
Infrastructure Automation
Production Observability
AWS Cloud Operations
Linux Systems Administration
CI/CD Platform Engineering
Test Automation
Incident Response
Production Monitoring
AI-Assisted Engineering
TECHNICAL SKILLS
Cloud & Infrastructure
AWS (EC2, ECS, Lambda, IAM, Secrets Manager, Route53, S3, RDS) Linux (RHEL, Ubuntu, Amazon Linux)
VMware
Docker
Networking
Storage
Virtualization
Automation & CI/CD
Jenkins Administration
Declarative Jenkins Pipelines
Docker Agents
Parallel Pipeline Execution
Cypress
Git
GitLab
Bitbucket
Bash
Python
Observability
New Relic
APM
Infrastructure Monitoring
Browser Monitoring
Synthetics
Distributed Tracing
NRQL
Dashboards
Alert Policies
Workflows
CloudWatch
Atlassian StatusPage
Security
Nessus
Vulnerability Remediation
NIST 800-171
DISA STIG
Cisco
Fortigate
WatchGuard
AI-Assisted Engineering
Claude AI
Claude Projects
Claude Skills
Infrastructure Automation
Engineering Documentation
Operational Workflows
SELECTED ENGINEERING HIGHLIGHTS
Designed and implemented an automated production validation platform utilizing Jenkins, Cypress, Docker, New Relic, and Atlassian StatusPage to validate production deployments across multiple AWS regions.
Developed and maintain 160+ automated UI and API smoke tests executed through 40–60 Jenkins pipelines supporting four enterprise products.
Built and administer enterprise observability for the organization using New Relic across 10 AWS accounts, 20 ECS clusters, and hundreds of monitored production services.
Built the organization's Jenkins infrastructure supporting automated testing, deployment validation, and operational reporting.
Administer both internal operational and customer-facing Atlassian StatusPage environments with automated health reporting driven by production validation pipelines.
Built a complete greenfield on-premises infrastructure at Hughes from hardware installation through networking, storage, virtualization, CI/CD, monitoring, and collaboration platforms.
Utilize Claude Projects and Skills to accelerate infrastructure engineering, scripting, documentation, and automation while maintaining structured engineering context and validation.
PROFESSIONAL EXPERIENCE
Linux Engineer II / Site Reliability Engineering
Canto / MerlinOne • September 2022 – Present
Following MerlinOne's acquisition by Canto, expanded responsibilities beyond Linux administration to include production automation, observability, CI/CD engineering, and operational reliability across a global AWS environment.
Production Validation Platform
Designed and implemented an automated production validation platform integrating Jenkins, Cypress, New Relic, and Atlassian StatusPage to validate production deployments, monitor service health, and provide operational visibility across globally distributed AWS environments. Key Contributions
Designed, built, and administer the organization's Jenkins environment supporting approximately 40–60 CI/CD pipelines across four production products.
Developed and maintain 160+ Cypress UI and API smoke tests executed through individual Jenkins pipelines to validate deployments and monitor production availability.
Built automated deployment validation workflows utilizing Docker agents and parallel pipeline execution to improve deployment confidence and reduce manual testing.
Architected and administered enterprise observability utilizing New Relic APM, Infrastructure Monitoring, Browser Monitoring, Synthetics, Distributed Tracing, NRQL dashboards, alert policies, and workflow automation.
Integrated automated Jenkins validation pipelines with Atlassian StatusPage to provide real- time operational status updates for both internal engineering teams and external customers.
Administer cloud infrastructure spanning 10 AWS accounts, approximately 20 ECS clusters, and hundreds of production services deployed across multiple AWS regions.
Develop Bash and Python automation to streamline operational tasks, monitoring, and infrastructure management.
Perform Linux systems administration, vulnerability remediation, infrastructure maintenance, and production support across globally distributed environments.
Manage AWS services including EC2, ECS, Lambda, IAM, Secrets Manager, Route53, S3, and RDS.
Partner closely with software engineering teams to improve deployment reliability, operational visibility, and production health validation.
Leverage Claude Projects and Skills as part of an AI-assisted engineering workflow to accelerate scripting, infrastructure automation, documentation, and troubleshooting while maintaining engineering oversight.
Senior Systems Engineer
Hughes Network Systems • Germantown, MD
2019 – 2022
Designed, built, and administered a complete greenfield on-premises engineering infrastructure supporting software development, CI/CD, and secure government-focused engineering projects. Key Contributions
Built the organization's on-premises engineering infrastructure from the ground up, including hardware installation, rack design, networking, firewalls, virtualization, storage, and Linux systems.
Designed and administered VMware virtualization infrastructure supporting development and testing environments.
Implemented and maintained CI/CD platforms utilizing Jenkins, Git, Docker, and Atlassian tools to support software engineering teams.
Deployed and administered the Atlassian suite, including Jira, Confluence, and Bitbucket, supporting engineering collaboration and software delivery.
Designed enterprise networking utilizing Cisco switching, Fortigate firewalls, VPN connectivity, and secure segmentation.
Implemented NAS storage infrastructure and backup strategies supporting software development and engineering operations.
Supported secure development environments aligned with NIST 800-171 and government cybersecurity requirements.
Automated Linux administration, infrastructure deployment, and operational tasks using Bash and Python.
Key Technologies: Linux, VMware, Jenkins, Docker, Cisco, Fortigate, Atlassian, Git, Bash, Python, NIST 800-171, Networking, NAS Storage
Systems Engineer
Tenable, Inc.
2015 – 2019
Supported enterprise virtualization and cloud infrastructure powering global engineering, research, and corporate environments.
Key Contributions
Administered enterprise VMware infrastructure supporting approximately 6,500 virtual machines across multiple data centers.
Supported AWS infrastructure and hybrid cloud environments used by engineering and research teams.
Built and maintained customer-replication environments enabling product testing and technical support.
Performed Linux systems administration, infrastructure troubleshooting, and production support.
Led enterprise vulnerability remediation initiatives and infrastructure lifecycle improvements.
Partnered with software engineering, QA, and security teams to improve operational reliability. Key Technologies: VMware, AWS, Linux, Windows Server, Bash, Python, Enterprise Infrastructure Linux Systems Administrator
The Baltimore Sun
2010 – 2015
Supported highly available Linux infrastructure powering enterprise publishing systems, internal services, and production operations.
Key Contributions
Administered Red Hat Enterprise Linux servers supporting business-critical publishing infrastructure.
Managed VMware virtualization, enterprise storage, backups, and production Linux systems.
Automated routine administration tasks using Bash scripting.
Supported 24x7 production environments with a focus on availability and operational reliability. Earlier Experience
Systems Administrator
Cisco Systems
Provided Linux and Windows systems administration supporting enterprise customers and internal infrastructure.
Systems Administrator
Resource RES
Supported enterprise Windows and Linux infrastructure, Active Directory administration, and desktop engineering.
Technical Support / Desktop Support
Earlier career focused on enterprise desktop support, Windows administration, Active Directory, Exchange, and end-user support, establishing a strong operational foundation that evolved into enterprise infrastructure engineering.
CERTIFICATIONS
CompTIA Security+, VMWare VCP-DCV, A+, Net+, CCNA, CEH TECHNICAL PROFICIENCIES
Cloud
AWS (EC2, ECS, Lambda, IAM, Secrets Manager, Route53, S3, RDS) Operating Systems
Linux (RHEL, Ubuntu, Amazon Linux)
Windows Server
VMware
Automation
Jenkins
Cypress
GitLab
Git
Bitbucket
Docker
Bash
Python
Observability
New Relic
CloudWatch
NRQL
Synthetics
Distributed Tracing
StatusPage
Networking & Security
Cisco
Fortigate
WatchGuard
Nessus
Vulnerability Management
NIST 800-171