Customer Experience Advisor Application
Resume:
Jessica Ivey
**************@*****.***
Lynn, AL
Summary
Dedicated and adaptable professional with experience in education, curriculum planning, organization, and day-to-day household management. Skilled in communication, independent research, problem-solving, and creating structured learning environments through homeschooling and academic study. Known for resourcefulness, strong time management, and the ability to balance multiple responsibilities with care and consistency.
Work experience
Housekeeping
Deep Cleaning Services • Jasper, AL
May 2020 to May 2026
• Detail oriented deep cleaning professional with experience thoroughly cleaning homes, including kitchens, bathrooms, floors, and hard-to-reach areas.
• Skilled in removing dirt, grime, and buildup while maintaining a clean, sanitary, and organized space.
• Dependable, efficient, and able to work independently with strong attention to detail.
• Committed to providing high-quality cleaning services leaving homes fresh and spotless.
Babysitter/Housekeeper
babysitting/housecleaning • Jasper, AL
January 2013 to May 2026
• Provided babysitting and housecleaning services at multiple locations, adapting to different family needs and household routines.
• Delivered reliable childcare, supervised children safely, and supported daily activities.
• Performed general cleaning tasks, including tidying, organizing, and maintaining a clean home environment.
• Demonstrated flexibility, responsibility, and strong time management while traveling between work sites.
House Cleaner
HouseKeeping Services • Sipsey, AL
June 2013 to November 2025
• Reliable and detail-oriented housekeeping worker with experience cleaning, organizing, and maintaining a neat and sanitary environment.
• Skilled in dusting, sweeping, mopping, laundry, and general room upkeep.
• Able to work independently or with a team while staying efficient and thorough.
• Strong work ethic, good time management, and commitment to keeping spaces clean and welcoming.
• Comfortable handling routine cleaning tasks without supervision or special licensing.
Gas Station Attendant/Cashier
Marathon Petroleum • Double Springs, AL
February 2017 to May 2017
• Hardworking and dependable deli worker.
• Experienced in preparing breakfast, lunch, and dinner service.
• Skilled at helping customers in a friendly, efficient way.
• Comfortable working with one coworker and handling tasks quickly.
• Able to keep the work area clean, organized, and ready for service.
Gas Station Attendant/Cashier
Chevron • Haleyville, AL
July 2016 to February 2017
• Reliable and customer-focused attendant with strong communication, cash handling, and problem-solving skills.
• Dependable gas station attendant experienced in customer service, store upkeep, and fast-paced work environments.
• Friendly and efficient attendant skilled in assisting customers, handling transactions, and maintaining a clean, organized station.
• Motivated worker with experience in customer service, basic inventory, and multitasking in busy settings.
Nanny/Babysitter
In Home • Jasper, AL
January 2011 to May 2012
• Provided childcare for children while in high school, ensuring a safe, attentive, and supportive environment.
• Assisted with daily routines, supervision, meals, and age-appropriate activities.
• Demonstrated responsibility, patience, and strong communication skills.
• Maintained a dependable schedule and adapted to the family's needs.
• Showed care, maturity, and trustworthiness while managing childcare duties.
Student Volunteer
The Salvation Army • Jasper, AL
January 2010 to May 2012
• Volunteered with the Salvation Army, organizing donated items in the back room.
• Sorted, arranged, and maintained donated goods to support efficient distribution.
• Helped keep donation area clean, orderly, and ready for use.
• Demonstrated reliability, attention to detail, and a willingness to help where needed.
• Supported a smooth workflow by keeping items organized and accessible.
Landscape Laborer
Landscaping • Parrish, AL
January 2008 to May 2012
• Performed yard work during high school, including mowing, raking, weeding, and general outdoor cleanup.
• Worked reliably and efficiently to maintain a neat and well-kept yard.
• Demonstrated responsibility, consistency, and the ability to complete physical tasks.
• Followed instructions carefully and worked well independently.
• Showed strong work ethic and attention to detail in outdoor maintenance tasks.
Student Volunteer
Missions Unlimited • Jasper, AL
January 2008 to May 2012
• Volunteered with an organization that helps provide hand-peddled wheelchairs and essential supplies to disabled individuals in Honduras.
• Supported efforts to improve mobility, independence, and access to necessities for people in need.
• Assisted with community service work focused on compassion, outreach, and meaningful impact.
• Helped contribute to the collection and distribution of wheelchairs and other important items.
• Demonstrated dedication to serving others and supporting humanitarian efforts.
Education
College in BA in Psychology with a concentration in mental health
Southern New Hampshire University • Remote
Present
Southern New Hampshire University
Trade school in Cosmetology
Walker County Center of Technology • Jasper, AL
August 2010 to May 2012
High school diploma
Jasper High School • Jasper, AL
August 2009 to May 2012
Skills
Content creation
Resource distribution
Information architecture
Interpersonal skills
Adaptability
Digital art
Curriculum development
Strategic management
Storytelling & Performance
Creative writing
Art History Integration
Organizational skills
Independent research
Microsoft Office
Digital design
Resourcefulness
Communication skills
Strategic planning
Event planning
Conflict management
Project-Based Learning
Customer service
Problem-solving
Academic writing
Spatial design
Records management
Instructional design
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