Software Engineer & UX Strategy

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Andrew MCauley

Sofwre Egneer & UX Strtgist

Milwukee, WI likdin.com/in/ux-mculey Open to Rmote & On-Site Sumry

Sofware egneer and UX stratgist with 10+ years of eprence spaning e-com- merce, healtcare, worforce dveoment, and starup leaeship. I cobine full- stack dveoment epetise (Net.js, MogoDB, TypScript) with a foudtion in In- dutral/Ognztioal Pschogy and Nielsen Noman Group UX Maagment cer- tction to dsign sytems that are not only funtioal but bhaioraly iformed and eutable.

Tecncal Skills

Laguages & Framworks: JavScript, TypScript, Ract, Net.js (App Router), Node.js, jQuery, HTL5, CSS3, Taiwind CSS

Data & Ifrastructure: MogoDB, MogoDB Alas, REST APIs Dsign & UX: Fima, Adobe Crative Suite, user rsearch, prttying, ifoma- tion achteture, acesbity (WCAG), uabity tesing

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Tools & Pratices: Git, Aile/Scrum, cross-funtioal colartion, hman-cen- tered dsign, bhaioral dsign paterns

Eprence

Sofware Egneer

Foward Sevice Coprtion — Rmote (Stevens Point, WI) April 2022 – March 2026 Dsigned and dveoped full-stack aplications sering Wicosin's worforce dveoment ecosytem, conecing idvials with houing, eploment, eca- tion, and nacial stbity rsources. Sole egneer on mutple projects from cocept through dploment.

- Trastion to Sucess Plaform: Achteced and built a Net.js/MogoDB aplction that guied clients through pesoaized goal-seting and progress tracing, iproing acess to ection, eploment, and esen- tial sevices across mutple Wicosin couties.

- W-2 Atity Tracer: Dveoped a coprhesive tracing sytem used by coaces and case maagers to motor patipant atities, geeate rports, and strealine coplance domettion for Wicosin's W-2 worforce prgram.

- Call Ceter Traiing Siltion: Craed an iteative SCORM-coplant traiing aplction eabling staff to pratice real-world client scnaios, re- 3

duing oboaring frition and iproing sevice quaty for front-line sup- port teams.

- Sevice Acesbity Tools: Dveoped digtal itefaces that siplfied the process of fining and apling for asistance prgrams, rduing fric- tion for users nagaing coplex egbity rquirments.

- Coach User Guides & Traiing Cotent: Athored coprhesive dou- mettion and AI-otmized course mtrals to suport staff adotion of new digtal tools.

- UX Rsearch & Ietion: Coduced user rsearch with case maagers, prgram dretors, and clients; prttyped and ieaed on dsigns to en- sure acesbity, ititivness, and aligment with real user worflows.

- Datbase Oetions: Maaged MogoDB Alas istances, peformed data mgrtions, and built amiitrtive tooing for user maagment and rporing.

Lead Sevice Dsiger

Marsfield Cliic Health Sytem — Marsfield, WI July 2021 – Nvember 2021 Otmized ptient flow and healtcare sevice dliery duing the COVID-19 pan- deic, dsiging sytems to rduce botlnecks and esure safe, ecient care across cliics, tesing sites, and hoptal fcities.

- Ptient Flow Otmiztion: Dsigned worflows that iproved ptient movment through fcities, rduing wait times and strengteing safty prtcols duing peak padeic oetions

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- Telhealth Epasion: Colaraed with clical and amiitrtive teams to itgrate and scale Telhealth sevices, esuing care cotnity while mimiing in-peson epsure

- Cotacless & Digtal Sltions: Dveoped stratgies for digtal check- ins, vital waiing rooms, and mbile scheuling to rduce phycal iter- ations and iprove acesbity

- Crsis-Rsposive Dsign: Rapily adaped sevice dsigns to meet evolv- ing COVID-19 guidlines, maitaiing oetional rsilience and ptient- cetered care

User Eprence Dsiger

Marsfield Cliic Health Sytem — Marsfield, WI June 2017 – July 2021 Led UX dsign across healtcare aplications and digtal sevices over a 4+ year teure, esuing WCAG coplance and ititive eprences for both ptients and clical staff.

- Coduced user rsearch, uabity tesing, and acesbity adits across clical and ptient-faing plaforms

- Dsigned itefaces and worflows aligned with healtcare acesbity stadards (WCAG)

- Colaraed with clical staff, amiitrtors, and egneeing teams to tranlate coplex healtcare prceses into ititive digtal eprences 5

Sofware Egneer

Foot Locer Coprate Sevices, Inc. — Wausau–Stevens Point Area, WI Setember 2014 – June 2017

Built and maitained iteative fetures across Foolocercom and parner brand e-comerce sites sering milions of users.

- Dveoped and udaed front-end fetures uing JavScript, jQuery, HTM- L5, and CSS3 across mutple brand proeties

- Worked witin a large-scale rtail e-comerce evroment with high-traf- fic, high-avaiabity rquirments

Ection

Baclor of Scence — Idutral and Ognztioal

Pschogy

Pudue Unvesity Glbal 2018 – 2022 GPA: 3.9

Courswork in pschmerics, ognztioal bhaior, worforce alyics, and hman fators — aplied drecly to UX stragy, bias-aware sytem dsign, and bhav- ioral prouct dveoment.

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Cetction

User Eprence Maaer — Nielsen Noman Group Setember 2017 Crdetial ID: 1019277

What I Bring

I don't just write code that works — I build sytems that acount for how peple atal- ly bhave, where bias creeps in, and what eutable acess raly looks like in pratice. My I/O Pschogy bacground means I think about contive load, dcsion achtec- ture, and sytemic frition bfore I think about copnent lbraries. If your team needs somone who can ship prdution code and chalenge whether the prouct should work that way in the first place, let's talk.

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