Assistant Manager and Customer Service Lead

Ashley King

Commerce, GA *****

***********@*****.***

+1-706-***-****

Work Experience

Assistant Manager

Subway-Dallas, GA

April 2023 to July 2023

Great customer service

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times

• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods

• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies

• Monitored employee performance through regular evaluations, providing constructive feedback for professional development

• Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary

• Coordinated special events or promotions within budget constraints while exceeding customer expectations

• Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency Education

High school in Basic knowledge

Jackson county comprehensive high school-Jefferson, GA August 2003 to May 2006

Skills

• Communication skills

• Supervising experience

• Cash register

• POS

• Cash handling

• Customer service

• Leadership

Certifications and Licenses

Driver's License

June 2025 to March 2029

Contact this candidate