Executive Assistant

EXECUTIVE ASSISTANT

Jennifer Altemus

Professional Experience

(Kirby-Smith Machinery) - Executive Assistant / (2023) Provided high-level administrative support to the Executive Team and senior staff. Provided high- level administrative support and assistance to President/CEO and other senior staff, including drafting letters, memos, invoices, reports, and other documents. Greeted and welcomed customers and potential customers and directed them to the appropriate staff. Notified appropriate staff when a visitor with an appointment arrived. Answered incoming phone calls, transferred calls, and took messages when necessary. Followed up on minor customer issues. Processed and distributed incoming mail; prepared outgoing mail for pickup. Scheduled and attended meetings on behalf of executives, taking notes and recording minutes. Scheduled meetings, appointments, and events as needed. Received incoming communication or memos on behalf of senior staff, reviewed contents, determined importance, and summarized and/or distributed contents to appropriate staff. Kept in confidence all confidential information. Performed office tasks, including maintaining calendars and ordering supplies. Performed additional duties as assigned

(Verity Jet Group) - Executive Administrative Assistant / (2022) Provided Executive administrative support to the Sales team dealing with multi-million-dollar transactions, assisted with the leads, research, marketing, and office administration. Responsible for supporting the Owners and Sales Executives, calendar management, travel planning, meeting coordination, interacting with external customers, Personal Assistance and event management. Assisted visitors, as well as both internal and external personnel. Client communications, took calls, responded to and initiated inquiries from leads and client information requests. Responsible for maintaining the Sales Force. Market research, maintained executive’s appointment schedule to include daily meetings, conferences, invoices and travel. Prepared summary reports, requests for information, PDFs, marketing materials, and sales kits / promotional materials. Organized the sales team processes. Compiled expense reports. Responsible for auditing monthly expense reports to ensure all charges had been expensed appropriately. Processed purchase orders, and facilitated payments between clients, company, and 3rd parties.

(At Home) - Operations Assistant / (2018 – 2020)

Customer service specialist, responsible for the management of workflow throughout all departments within the business. Optimize daily activities and performance of the business across the board.

Organization and time management skills as well as backup support for cashiers as needed.

(Short-term Assignments) - Executive Assistant / (2014 – 2018) Supported Executive C-Level Staff:

Coordinated Business meetings, calendar management. Purchasing and invoice processing.

Gatekeeper and confidential reporting.

Real Estate management and internal moves.

New Hire On-boarding.

Conferences and trade shows.

International & domestic travel as well as Visas.

Ground Transportation.

Expense reporting and auditing monthly bank statement. Customer database management, analytical reporting. Correspondence, Memorandum and E-mail.

Maintained Office Supplies and Inventory.

Yum! Restaurants International - Executive Assistant / (2005 – 2013) Assisted the CIO/VP of IT:

Correspondence, E-mail and memorandum.

Liaison / gate keeper ensuring EVP addresses critical issues. Coordinated meetings, catering, prepared agendas, domestic and international travel, Visas, lodging accommodations, as well as ground transportation. Event management and site selection, Gala Award dinners, and logistical arrangements. Provided a wide variety of budget, expense reimbursement and operational reporting. Protects, prepares and maintains strict confidential and proprietary company data. Auditing Travel Expenses from $1,500 to $25,000/ month. Corporate planning for world-wide team events up to $50,000/each. Employee Personnel Files.

New Hire on-boarding.

Maintain Office Supplies and Inventory.

Internal office moves.

Accounts Payable Invoice processing and Purchasing. Awarded for successful coordination and execution of World Wide IT Conference. Recognized Member of the YUM! Culture Team.

Nortel Networks - Executive Assistant / (1998 – 2004) Supported the General Manager/Vice President Intelligent Internet Marketing & Sales: Screened calls, E-mail and mail.

Coordinated off-site events and scheduled meetings. Ensured staff operated in compliance with deadlines and managed department Database. Prepared and edited PowerPoint presentations and coordinated international travel, Visas and ground transportation. Managed office inventory and purchased equipment, peripherals and supplies ($3-10,000/month). Commended for successfully handling Real Estate in the Executive offices for several departments. Recipient of Letter of Recommendation from VP for outstanding support. Pride Award and Bonus received for superior execution of offsite sales event. Ericsson - Sr. Administrative Assistant / (1987 – 1997) Assisted the Vice President and Director of Sales and Marketing: Scheduled and planned meetings, Team Events.

Domestic and international travel, hotel accommodations and ground transportation. Greeted and assisted clients, customers and visitors in the Executive office. Promoted to Sr. Administrative Assistant

Awarded for preparing departments to be certified as ISO 9001 Compliant Education: Garland H.S. Diploma (Algebra Honors 1987) Cell phone: 405-***-****

E-mail: *********@*****.***

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