Remote Personal Assistant & Operations Leader

JOSE MORENO

Alto, GA ***** • 706-***-**** • *************@*****.***

SUMMARY

Hands-on technician and operations leader with 15+ years of experience spanning HVAC/mechanical systems, warehouse and facility work, retail/restaurant management, and federal food-safety inspection. Comfortable with physical, detail-driven work and comfortable leading teams. OSHA 30 and EPA Refrigeration certified, with a valid driver's license and a strong track record of reliability across every role.

EXPERIENCE

HVAC Technician Warrior Enterprises — Mount Airy, GA Sep 2025 – Jun 2026

•Met with facility management to plan HVAC layouts, from power supply to ductwork, across multiple client sites

•Installed rental chillers, coolers, and ductwork, and cleaned/decommissioned rental units after use

•Wired power connections for generators and other HVAC equipment

•Salvaged and scrapped compressors and condensers for reuse or recycling

•Learned to weld and solder soft copper on the job

•Supported a critical-response team during floods, fires, and major power outages, installing temporary generators, breaker boxes, spot coolers, and lighting to restore facility operations

•Maintained a company vehicle, tools, and fuel/purchase card records

Store Manager / Sales Manager Garrison International LLC — Helen, GA Aug 2021 – Aug 2024

•Managed daily operations across multiple retail store locations

•Hired and trained new staff and supervised employees across several sites

•Managed weekly cash flow and change funds for multiple locations

•Directed daily stocking, product ordering, and store closing procedures

•Developed and implemented strategies to improve daily operations

Kitchen Manager / Cook The Troll Tavern — Helen, GA Jun 2014 – Aug 2021

•Hired, trained, and supervised prep cooks, line cooks, and dishwashers

•Managed daily kitchen opening/closing and weekly staff scheduling

•Ordered food and supplies to meet daily and weekly service needs

•Maintained stock and food handling in compliance with food safety standards

•Helped design new seasonal menu items and supported promotional events

Inspector USDA Food Safety and Inspection Service (FSIS) — Atlanta, GA Mar 2010 – Mar 2014

•Traveled statewide to inspect production lines and facilities at processing plants

•Supported supervisors with plant and line inspections to verify USDA FSIS compliance

•Communicated with plant supervisors and staff on production issues and standards violations

•Regulated and inspected products prior to delivery to ensure compliance

•Maintained current knowledge of health, safety, and food-handling regulations

SKILLS

Technical: HVAC systems, mechanical troubleshooting, soldering/welding (soft copper), refrigeration, electrical hookups, forklift-adjacent facility work

Operations: Inventory control, purchasing, shift management, scheduling, POS systems, cash handling

Leadership: Hiring & training, team supervision, recruiting, customer service

Food Safety: Food handling, food production, safety compliance

Other: Microsoft Word, time management, driving

CERTIFICATIONS & LICENSES

•OSHA 30 – Construction Safety and Health (May 2026 – Present)

•EPA Universal Refrigeration Certification (Dec 2025 – Present)

•ServSafe Food Handler Certification

•Valid Driver's License

EDUCATION

High School Diploma — Habersham Central High School, Mount Airy, GA (May 2008)

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