Senior Backend Engineer PHP Laravel Technical Lead

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Pradeep Singh

Senior Backend Engineer PHP/Laravel Technical Lead 15+ Years Experience

*****************@*****.*** +91-965*******

LinkedIn: linkedin.com/in/pradeep-singh-214712281

TECHNICAL SKILLS

• Languages: PHP 8, JavaScript

• Frameworks: Laravel, CodeIgniter

• Databases: MySQL, PostgreSQL, MongoDB, SQL Server

• Frontend: jQuery, HTML, CSS, React.js (Basic), Vue.js (Basic)

• Cloud & DevOps: AWS, Docker, GitHub Actions, CI/CD, Redis, Datadog

• Tools: Git, VS Code, GitHub Copilot, Jira

• Testing: PHPUnit, PHPStan

• Other: Agile Scrum, REST APIs, SendGrid, Twilio, Google BigQuery Domain Expertise: Print Media, E-commerce, Insurance, Customer Experience Management SUMMARY

Senior Backend Engineer with 15+ years of experience designing, developing, and maintaining scalable enterprise applications using PHP, Laravel, MySQL, PostgreSQL, AWS, and REST APIs. Proven expertise in backend architecture, application modernization, API development, performance optimization, cloud integration, and Agile delivery. Experienced in collaborating with global teams, mentoring developers, and delivering secure, scalable, and maintainable backend solutions for enterprise clients. CORE COMPETENCIES

• Backend Architecture

• REST API Development

• Backend System Design

• System Integration

• Performance Optimization

• Database Design

• Cloud Development (AWS)

• Agile Methodologies

• Production Support

• Technical Leadership

KEY ACHIEVEMENTS

• 15+ years of backend development experience.

• Built enterprise applications for Fortune 500 clients.

• Supported applications serving 100K+ concurrent users.

• Designed and delivered scalable REST APIs for enterprise applications.

• Improved application performance through backend optimization, query tuning, and application refactoring.

• Worked directly with US clients.

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PROFESSIONAL EXPERIENCE

Persistent Systems Project Lead Gurugram, India Dec 2023 – Present Mindful Feedback Medallia (USA)

Description: Mindful Feedback is a customer experience platform that captures multi-channel customer feedback, delivers real-time analytics, and integrates with Medallia Experience Cloud to improve customer satisfaction.

• Designed and developed scalable REST APIs supporting enterprise customer experience applications.

• Integrated Medallia Experience Cloud (MEC) with Mindful Feedback, enabling seamless customer feedback synchronization.

• Developed automated unit tests using PHPUnit to improve code quality and regression coverage.

• Enhanced backend performance through query optimization, caching strategies, and application refactoring.

• Collaborated with business stakeholders to analyze customer data requirements and implement scalable backend solutions.

• Investigated, tracked, and resolved production defects to ensure application stability.

• Collaborated with onshore teams to design and deliver enterprise-scale backend solutions. Tech Stack: PHP, Laravel, MySQL, PostgreSQL, AWS, Git, GitHub, JavaScript, jQuery, React.js, Vue.js Synechron Technologies Lead Technology Pune, India Mar 2021 - Dec 2023 TAG Infra Transamerica (USA)

Description: TAG is a retirement platform acquired by Transamerica. Migration of application from TAG to TA environment.

• Integrated qTest APIs with Cucumber / Behat test suites to automate test result reporting.

• Developed custom data migration solution to transfer files from AWS S3 to Transamerica file service.

• Built a utility for synchronizing large-scale file systems across environments.

• Analyzed and supported migration of Bedrock and Quartz Portals.

• Resolved migration issues, performed bug fixes, and improved application stability.

• Collaborated with onshore teams to align technical solutions with business requirements. Tech Stack: PHP, MySQL, Laravel Sail, Docker, AWS, Redis, Bitbucket, Git EB Product Factory Transamerica (USA)

Description: It is an internal platform used to build and manage Employee Benefits insurance products in a scalable, configurable way.

• Designed and developed backend modules for proposal, brochure, and employer workflow management.

• Optimized backend performance and improved code quality. Tech Stack: PHP, CodeIgniter, JavaScript, jQuery, HTML, CSS, Git, Docker AdviceToPay Transamerica (USA)

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Description: AdviceToPay is an internal implementation of a billing and payment platform for insurance or employee benefits products. The platform simplifies premium calculation and payment workflows for employee benefit products.

• Enhanced application performance through backend optimization, reducing processing time.

• Designed and implemented reporting features to improve operational visibility. Tech Stack: PHP, CodeIgniter, PostgreSQL, JavaScript, jQuery, HTML, CSS, Git D B Digital Senior Software Engineer Noida, India Oct 2014 - Jan 2020 Bhaskar.com Dainik Bhaskar (India)

Description: Bhaskar.com is a digital news portal of Dainik Bhaskar Group. It is one of India’s largest Hindi news websites with millions of users. It has a content management system tool for journalists/editors to publish articles, manage headlines, and schedule content.

• Developed and maintained full-stack web applications for one of India's largest digital news platforms.

• Developed and maintained backend systems supporting applications with over 100K concurrent users.

• Implemented caching strategies and CDN integration.

• Developed real-time event-driven backend features to improve user engagement. Tech Stack: PHP, MySQL, CodeIgniter, Laravel, Smarty, JavaScript, HTML, SVN, Git Epaper-Bhaskar Dainik Bhaskar (India)

Description: Epaper-Bhaskar is a digital version of physical newspaper, presented online in the same layout (pages, columns, Ads, etc.). It converts print layouts into interactive webpages and zoomable PDF formats.

• Developed a subscription-based digital newspaper platform with secure payment integration.

• Implemented user engagement features (bookmarking, sharing). Tech Stack: PHP, JavaScript, CodeIgniter, Smarty, MySQL, Google/Facebook API, Payment Gateway - CC Avenue, SMS API, Email API

BLS International Services PHP Developer Delhi, India Jan 2014 - Oct 2014 Visa & Passport System BLS International (India) Description: BLS International Services provides outsourced visa, passport and consular application services on behalf of governments.

• Developed backend system for visa and consular services.

• Designed database schema and workflows.

Tech Stack: PHP, CodeIgniter, JavaScript, MySQL

Cyber Futuristics India Pvt. Ltd Web Developer Noida, India Dec 2010 - Oct 2013 Go4Hosting Cyber Futuristics (India)

Description: Go4Hosting is a web hosting, cloud and data center service provider. It offers infrastructure and managed services that allow businesses to run websites, applications, and IT services online.

• Developed hosting management and e-commerce solutions for enterprise customers.

• Integrated multiple payment gateways including PayPal and CC Avenue. Tech Stack: PHP, Smarty, JavaScript, jQuery, MySQL, WHMCS, Payment Gateways- CC Avenue, PayPal 4

Indian Art Ideas Cyber Futuristics (India)

Description: Indian Art Ideas is an online art gallery that displays a large collection of paintings, sculptures, drawings, photography, and art prints.

• Developed an e-commerce marketplace for buying and selling artwork.

• Integrated payment systems and managed backend operations. Tech Stack: Core PHP, JavaScript, jQuery, MySQL, Payment Gateways- CC Avenue, PayPal ASRB CMS ASRB (India)

Description: ASRB is a content management system that allows users to manage website content. Users can add/edit recruitment notifications, exam notices, and result announcements. Publish information instantly on websites and schedule posts.

• Developed and maintained a content management system (CMS) for recruitment-related content.

• Enabled dynamic publishing of notifications and updates.

• Customized Joomla modules for content workflows and administration.

• Ensured smooth and reliable content management operations. Tech Stack: PHP, Joomla, JavaScript, jQuery, MySQL EDUCATION

• MCA, Uttarakhand Technical University, Dehradun

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