Service Delivery Supervisor & Warehouse Operations Leader

Brandon Ruffin

You can count on me to deliver.

Wilson, NC 27896 +1-252-***-**** **********@*****.*** Professional Summary

My objective is to be precise with the company’s culture of quality, service and continuous improvement, while taking personal responsibility for your own actions and treating fellow employees, customers and vendors respectfully and ethically. I am reliable, independent, flexible and hard worker who pay attention to details. Willing to relocate: Anywhere

Work Experience

Service Delivery Supervisor

A2B Transport Georgia

March 2018 to Present

1. Supervises employees involved in loading and unloading materials, checking invoices, pulling stock, operating material handling equipment, and other warehouse and delivery duties. 2. Process materials for shipment by checking packing and label information, weighing material and selecting carrier, and preparing bill of lading.Maintains shipping records. 3. Manage incoming shipments that arrive in the facility. 4. Maintains an inventory of stock on hand of both short term storage and that which is replenished as needed. 5. Establishes and maintains outstanding relations with customers. 6. Reviews and verifies invoices and purchase requests to ensure accuracy 7. Perform receiving/shipping/returns and warehouse functions in support of the administrative accounting office to accurate purchase orders against packaging mail.

8. Review purchase orders to match with the items that were ordered. 9. Implement safety practices and processes within the warehouse. 10. Consistency in arranging the storage of stock and the pulling of stock for issue. 11. Prioritizing, keeping daily task.

12. Monitor inventory levels and coordinate with inventory control teams to maintain accurate stock records and prevent stockouts or overstock.

13. Strategic thinking

14. Conduct regular safety training sessions, perform safety audits, and address potential hazards or incidents promptly. 15. Clear communication and ability to stay calm under difficult situations 16. Generate daily reports responsible for overseeing the general operations of a warehouse and its staff. 17. Load and unload box trucks and other vehicles. 18. Use forklift to move pallets and large items from warehouse to trucks. 19. Keep accurate records of items shipped and received. 20. Safely drive trucks to delivery locations and unload goods. Material Handler/Forklift Operator

Industrial Metal Supply Wake Forest, NC

June 2010 to April 2026

1. Moving products in warehouses and manufacturing facilities, either manually or using equipment such as truck. 2. Pulling inventory and moving stock and other materials to fulfill orders, and unloading product deliveries by pulling them off of trucks and putting them on shelves.

3. Responsible for maintaining a steady flow of material to assembly lines and work centers. 4. Locates materials and supplies by pulling and verifying materials and supplies listed on production orders. 5. Handle materials in a safe and orderly manner.

Education

High school or equivalent

Fike High School Wilson, NC

June 2006 to June 2010

Upper secondary education

Skills

Research Cash handling Word processing Retail sales Machine operator experience Plumbing Supply chain HR department experience Picking & packing Shift management Warehouse management experience Pallet jack Tooling Van driver Lean manufacturing Mechanical knowledge Hand tools 5S Cleaning Material handling equipment operation Electrical systems Industrial construction Computer literacy Customer relationship management Salesforce Windows Driving Quality control Fabrication ERP systems Manufacturing facility Microsoft Word Manufacturing management Heavy lifting Microsoft Powerpoint Quality assurance Order picking Stocking Phone etiquette Organizational skills Load & unload Territory management GMP MRP Physical inventory counts for inventory management Communication skills Manual transmission Construction Industrial equipment Sheet metal AutoCAD Forklifts with various attachments Logistics Demand planning Leading warehouse process optimizations Negotiation Working with high schoolers Truck driving Order management system Continuous improvement Blueprint reading Supply chain management Production planning Precision measuring instruments Optimizing inventory management system Dependable Microsoft Office Microsoft Excel Commercial driving Horticulture Distribution center Materials handling Warehouse management system Budgeting QuickBooks Software troubleshooting Talent career development Math Accounting Conveyor installation Moving Computer skills Shipping & receiving Warehouse experience Supervising experience Typing Warehouse management GPS Call center Sales Warehouse supervisor experience Data entry HACCP Robotics Team management Forklift Attention to detail Conflict management Power tools Management Leader and Management skills CRM software Pricing LOTO Customer service Quality inspection Manufacturing Electrical experience Microsoft Outlook Tool & die Team development Lawn care Inventory management RF scanner Analysis skills Time management SAP ERP Integrity

Languages

English

Certifications and Licenses

Driver's License

Forklift Certification

Non-CDL Class C

Additional Information

Authorized to work in the US for any employer

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