Logistics Operations Leader and Warehouse Manager

Harry Cokley

**** ********** *****

Cross Roads, TX 76227

Phone: 443-***-****

Email: **.*******@*****.***

Professional Summary

Dedicated operations and leadership professional with more than 25 years of experience in logistics, supply chain operations, warehouse operations, customer service, and team leadership. Veteran of the United States Army with experience in inventory management and supply accountability. Brings 15 years of restaurant management leadership and Amazon experience as a Learning Ambassador and Inbound Problem Solver. Proven ability to train employees, improve processes, solve operational challenges, and lead teams in fast-paced environments.

Core Qualifications

• Leadership & Team Development

• Supply Chain & Logistics

• Warehouse Operations

• Inventory Control

• Learning Ambassador

• Inbound Problem Solving

• Operations Management

• Employee Training

• Safety & Compliance

• Customer Service

• Process Improvement

• Microsoft Office

Professional Experience

United States Army

Unit Supply Specialist (92Y)

September 1996 – June 1999

Key Responsibilities

• Managed and accounted for military equipment, tools, weapons, and organizational supplies valued at thousands of dollars.

• Maintained accurate inventory records and conducted routine inventories and property accountability.

• Ordered, received, stored, issued, and shipped supplies and equipment.

• Inspected supplies for serviceability and ensured proper storage procedures.

• Prepared supply documentation and maintained automated supply records.

• Coordinated distribution of equipment to support daily operations and mission readiness.

• Ensured compliance with Army regulations regarding inventory control and property accountability.

• Worked closely with unit leadership to maintain operational readiness and logistical support.

Amazon

Learning Ambassador / Inbound Problem Solver

November 2022 – 2026

• Train and mentor new associates on safety, quality, and operational procedures.

• Resolve inbound inventory and workflow issues to maintain productivity.

• Assist leadership with onboarding, coaching, and process improvements.

• Promote a safe and efficient work environment.

• Collaborate with leadership and cross-functional teams to achieve daily operational goals.

McDonald’s

General Manager

January 1995 – April 2010

• Directed all restaurant operations, including staffing, scheduling, inventory, budgeting, and customer service.

• Recruited, trained, coached, and developed employees and managers.

• Managed labor, food costs, and financial performance.

• Ensured compliance with food safety and sanitation standards.

• Built high-performing teams while consistently meeting operational goals.

Education

Associate of Arts (A.A.), Criminal Justice

Baltimore City Community College

Graduated: 2014

Degree in Culinary Arts

Texas Culinary Academy

Graduated: 2010

Military Service

• Veteran, United States Army

• Military Occupational Specialty (MOS): 92Y – Unit Supply Specialist

• Honorable Service: September 1996 – June 1999

Professional Strengths

• More than 25 years of leadership and operations experience.

• Extensive background in logistics, inventory management, and employee development.

• Strong communication, problem-solving, and organizational skills.

• Dedicated to operational excellence, safety, and continuous improvement.

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