Direct Support & House Management Professional
Resume:
Breanna Kaiser
Alton, IL *****
*************@*****.***
Willing to relocate: Anywhere
Work Experience
Direct Support Professional
Wright Way Residential Living-St. Louis, MO
August 2024 to Present
Med level 1
inventory
Medication orders
Assist with ADLs
Assist running programs to help individuals meet their set goals House Manager
Diversified Healthcare-Alton, IL
August 2022 to January 2025
banking
Shopping ( groceries and personal care items )
ADLs
Care plans
Overseeing that all programs are being completed
Doctors Appointments
Assistant Manager
Security Finance-Alton, IL
February 2016 to August 2022
Data entry
Call handling
Banking
Retention
Collections
Education
General Studies
SWIC-Granite City, IL
August 2022 to April 2023
Upper secondary education
Some college
High school diploma or GED
Skills
Upselling Assistant Manager Experience In-home experience Training delivery Attention to detail Office management Microsoft Publisher Home health Microsoft Access Experience with children Clear language communication Financial analysis Childcare Cleaning Supervising experience Conducting sales calls Payroll Crisis intervention Livestock handling Immigration law Productivity software Dementia care Order entry Task prioritization Hospice care Customer support Regulatory compliance management Climbing Experience with individuals with neurodevelopmental disorders Writing skills Working with people with autism Negotiation Full cycle recruiting Direct support Meal assistance Microsoft Word Toileting assistance Organizational skills Behavioral health Food preparation Personal grooming assistance Processing cash transactions Front desk Bathing assistance Home care Computer skills Care plans English Communication skills Tax preparation software Long term care Assisted living Management Urology Cost control Phone etiquette Hand tools Customer service Legal administrative experience Time management Microsoft Excel Public health Memory care Leadership Yardi Packaging Multi-line phone systems Clerical experience Report writing Geriatrics Interviewing Patient care Teaching Patient transport Client communication Recruitment process outsourcing OneSite Financial statement preparation Property leasing Senior care Microsoft Office Office experience Sales strategy Patient monitoring Staff scheduling Client services Client email correspondence Stocking Active listening Retail sales Hospice Hoyer lift PCA Laundry Meal preparation Facilities management Data interpretation Staffing management Emotional support for ADL Team management CRM system proficiency Mobile devices Working with people with developmental disabilities SharePoint Achieving HIPAA compliance Escalation handling Recruiting Nursing home experience Debt collection payment plan Cash handling Research Client onboarding Cash register Group home experience Medical terminology Driving Behavior support plans (BSP) Experience with individuals with mental health conditions Candidate sourcing First aid Real estate administrative experience Filing Mobility assistance Computer literacy Oracle Public speaking Teamwork Financial reporting Handling customer inquiries Maintaining patient confidentiality Decision making Accounting and finance experience Budgeting Administrative experience Data entry Call center Adhering to traffic regulations Microsoft Outlook Human resources LIHTC Caregiving Windows HIPAA iOS Accounting software Conflict management Customer communication Addiction counseling Customer relationship building Computer operation Straight razor Customer relationship management OSHA Phone communication Section 8 Social work Alzheimer's care Databases Cooking Virtual client meetings ADLs Delivery driver experience Analysis skills Hospitality Sales Typing Forecasting In-person customer service Problem- solving Crisis management Affordable Care Act (ACA) State tax Cash Handling Relationship management Technical Proficiency Interpersonal skills Professional networking Debt collection negotiation
Languages
• English
Certifications and Licenses
Driver's License
CPR Certification
Basic First Aid certificate, Any valid issuer for CA Certified Home Health Aide
Class E
QIDP Certification
First Aid Certification
State Tested Nursing Assistant
BLS Certification
Certified Apartment Manager
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