Customer Service & Logistics Specialist

DEARA GORDON

** ** ********* ***, **** Wentworth, GA 31407

904-***-**** *************@*****.***

Professional Summary

Customer-focused professional with experience in shipping, receiving, warehouse operations, logistics, and manufacturing. Known for excellent communication, problem-solving, data entry, and multitasking. Seeking a Customer Service Representative role where strong organizational and interpersonal skills can deliver exceptional service. Core Skills

Customer Service, Phone & Email Support, Microsoft Office, Data Entry, Order Processing, Inventory Management, Shipping & Receiving, Documentation, Problem Solving, Time Management, Teamwork

Professional Experience

Collins Aerospace – Shipping & Receiving

Savannah, GA Jul 2025–Present

• Receive, inspect, and process incoming shipments while maintaining accuracy.

• Coordinate outgoing shipments and verify documentation.

• Communicate with team members to resolve shipping issues promptly.

• Maintain organized records and ensure customer orders are fulfilled on time. Hyundai Motor Group Metaplant America – General Assembly Ellabell, GA Apr 2024–Jun 2025

• Assembled components to quality specifications.

• Worked in a fast-paced production environment meeting daily goals.

• Collaborated with team members to resolve production concerns. Port City Logistics – Janitor

Port Wentworth, GA Sep 2023–Mar 2024

• Maintained clean, safe facilities and responded promptly to requests.

• Followed safety procedures and company standards. Lowe's Distribution Center – Loader/Unloader

Valdosta, GA Nov 2015–Aug 2023

• Loaded and unloaded freight using warehouse equipment.

• Maintained inventory accuracy and supported timely deliveries.

• Worked with internal teams to ensure efficient operations. Certifications

ACE Certified

Certified in Cleaning Parts

Education

Delta Innovation High School

High School Diploma May 2019

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