STEPHANIE ARNELL • Los Angeles, California • ************@*****.***
CAREER OBJECTIVE
Highly organized, personable, and motivated administrative professional with 10+ years of experience supporting office operations and scheduling.
Experienced in coordinating meetings, managing calendars, and communicating schedule changes promptly and effectively.
Skilled at resolving scheduling conflicts, supporting staff and clients, and maintaining accurate records. Proven ability to manage multiple priorities, send timely updates, and build positive relationships with team members and stakeholders.
PROFESSIONAL EXPERIENCE
Tenant Associate/Property Administrator – Transwestern – West Los Angeles, CA Nov 2020 – May 2025
• Provide full administrative support, including phone support, typing, reports, filing, and distribution of correspondence.
• Schedule and coordinate meetings/special events as requested. Assist in lease administration activities, including lease set up, administering lease changes, generating reports, etc.
• Prepare and coordinate bid proposals, service contracts, and approved invoices. Maintain lease and property files.
• Track and file HVAC contracts and insurance certificates. Maintain a follow-up system for expiration.
• Assist with monthly and quarterly management reports as well as annual budget preparation.
• Transcribe contracts, leases, proposals, addendums, side letters, exhibits, correspondence, etc.
• Prepare financial spreadsheets. Order and maintain an adequate stock of office supplies. Greet tenants, prospective tenants, vendors, and guests.
• Notify participants of meetings, their responsibilities, and any changes in plans or schedules.
• Order tenant door plaques and directory strips; maintain property signage. Prepare and distribute tenant move-in packages; order tenant gifts as needed.
• Maintain parking/building access card records. Invoice tenant rebills (meter readings, HVAC, etc.)
• Maintain tenant contact, vendor contact list, and insurance information.
• Promote and foster positive relationships with tenants and owners.
• Additional duties assigned by the Property Manager.
• Experienced with MRI and Angus
Office Operations Coordinator - inMarket – Venice, CA July 2016 – February 2017
• Managed and scheduled maintenance activities, Organized and maintained inventory of kitchen and office supplies
• Work closely with HR to support new hire Onboarding, interview scheduling, and office layout to accommodate employee needs
• Provide support to the CEO and COO by assisting in calendar management, travel arrangements, and other special projects as assigned
• Managed facilities, vendor relationships and budgeting office services; which included reviewing and processing approval for office equipment, furniture and supply requests
• Data entry of project-related information into the Operations database Customer Experience OfficeTeam – Pinkberry Corporate Office- Los Angeles, CA August 2015 – February 2016
• Screened and operated multi-line telephone for all incoming inquiries, provide information about Product/Brand as needed
• Resolved corporate poor service complaints with call or e-mail, promptly returned calls for any messages left on Customer Experience Voicemail, and established constant communication with the Customer regarding refund requests
• Distributed a weekly report consisting of weekly trends, reviewed the emailed Case Management report and compared the previous 2 weeks, arranged data into a Word document with a pie chart to break down patterns and trends
• Reviewed NSO calendar every Monday and Friday as received for New Store Openings or Closures, Domestic and International. Administered closure or opening information to relevant people and departments Administrative Assistant II - Temp- AppleOne – Stuart House (UCLA) Los Angeles, CA August 2014 – January 2015
• Answered and operated multi-line telephone to screen calls, forward calls, provide information, take messages, and schedule changes
• Operated computer terminal for processing and accessing patient data
• Acted as liaison between the Chief of police, forensic interviewers, and Los Angeles County workers
• Greeted clients and families when entering the building, checked in the client, and informed all pertinent individuals of the client's arrival
EDUCATION
Musselburgh Grammar High School, Musselburgh June 2003 High School Diploma
CERTIFICATES
West Los Angeles Community College, Los Angeles, CA Sept 2025 -Present Real Estate Principal Certification
Real Estate Practice Certification
Real Estate Law Certification
Real Estate Appraisal 1 Certification
Real Estate Office Administration Certificate
Udemy and Coursiv March 2026
Chat GPT Certificate
Claude Certificate May 2026
SKILLS
• Administrative Processes
• Event Planning
• MRI
• Angus MRI
• 10-key by touch, 40+ WPM
• Strong written and verbal
communication
• Scheduling/Calendar
Management
• Travel Coordination and
bookings.
• Possess excellent
organizational and time
management skills
• Problem Solver