BERTHA VALDIVIA ***********@*****.*** 856-***-****
OBJECTIVE
A management position in logistics and operations where planning, operational excellence im- plementation skills and solid experience contribute to drive extensive and sustainable growth LANGUAGES
English, Spanish
EDUCATION
• B.A. Business Administration - Financial and Material Resource Management Universidad Nacional Experimental Simón Rodríguez Bolívar - Venezuela
• Certificate in Logistics SGS Lima - Peru
• Certificate in Hotel & Restaurant Administration Cenfotur Lima - Perú PROFESSIONAL EXPERIENCE
AMAZON Fulfillment Services, Inc New Jersey, USA (2018-Present) ACF Associate:
• Performs warehouse pickers and counting activities
• Targets to achieve productivity goals and follow process standards
• Suggest Process Improvements
CHEVRON - Baker Barcelona, Venezuela (2012-2018)
Logistics Manager (Cliente: Chevron-Venezuela):
• Planned, designed, implemented and supervised directives to meet operational objectives for vehicle maintenance, vendor management, parts procurement, and safety as well as cus- tomer satisfaction objectives set by Chevron.
• Analyzed transportation proposals, negotiated contracts and work orders, planned logistics, and produced operational reports.
• Supervised the execution and fulfillment of contractual agreements, optimized resource uti- lization, maintained good work environment.
• Established work plans, assigned task responsibilities and review performance reports from project coordinators.
• Managed an administrative staff of 30 and 90-160 drivers,
• Supervised 5 procurement and logistics coordinators
• Control of Cash flow and transportation overall data and maintenance reports. Transportation Manager:
• Developed and implemented policies and procedures for transportation operations.
• Led team of 90 to 160 limo drivers serving Chevron executives.
• Responsible personnel activities and setting transportation schedules
• Supervised the Call Center to ensure that customer problems are researched and corrected
• Analyzed customer satisfaction feedback and vehicle defect tracking data to prepare execu- tive reports on performance.
• Established directives to control and manage the assets of the company. CANAIMA Furniture Pto. La Cruz, Venezuela (2010-2012) Chief Operating Officer
• Company's second-in-command and responsible for the efficiency of the company.
• Oversaw the organization's ongoing operations and procedures to maintain efficiency
• Maintained control of diverse business operations and established and followed a set of poli- cies and processes
• Controller of Procurement, Payroll, and Treasury functions
• Led the company’s personnel composed of 20 professional, 40 technician and 40 plant work- ers.
TRANSPORTE DM, C.A. Pto. Ordaz., Venezuela (1996-2010) General Manager
• Oversaw all Transportation and Administration functions
• Supervise payment of Company’s Tax Returns and key suppliers
• Handled special client accounts such as Coca Cola, Pepsi and Polar Transportation Manager
• Managed a staff of 40 composed of 30 drivers and 6 mechanics
• Managed the execution, direction, and coordination of all transportation matters within the or- ganization. This includes managing budgets, organizing schedules & routes, ensuring that ve- hicles are safe and meet legal requirements, and making sure that drivers are aware of their duties
OTHER EXPERIENCE:
• Application Software: Saint Accounting System, SAP Logistic System, Interprise Inventory System, Sipco Bidding System.
• Office Software: Microsoft Office (Power Point, Word, Excel), Internet.
• Design Software: Corel Draw 10
• Special Classes: General Accounting, Inventory Management