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Logistics and Operations Management Professional

Location:
Queens, NY
Posted:
August 03, 2026

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Resume:

BERTHA VALDIVIA ***********@*****.*** 856-***-****

OBJECTIVE

A management position in logistics and operations where planning, operational excellence im- plementation skills and solid experience contribute to drive extensive and sustainable growth LANGUAGES

English, Spanish

EDUCATION

• B.A. Business Administration - Financial and Material Resource Management Universidad Nacional Experimental Simón Rodríguez Bolívar - Venezuela

• Certificate in Logistics SGS Lima - Peru

• Certificate in Hotel & Restaurant Administration Cenfotur Lima - Perú PROFESSIONAL EXPERIENCE

AMAZON Fulfillment Services, Inc New Jersey, USA (2018-Present) ACF Associate:

• Performs warehouse pickers and counting activities

• Targets to achieve productivity goals and follow process standards

• Suggest Process Improvements

CHEVRON - Baker Barcelona, Venezuela (2012-2018)

Logistics Manager (Cliente: Chevron-Venezuela):

• Planned, designed, implemented and supervised directives to meet operational objectives for vehicle maintenance, vendor management, parts procurement, and safety as well as cus- tomer satisfaction objectives set by Chevron.

• Analyzed transportation proposals, negotiated contracts and work orders, planned logistics, and produced operational reports.

• Supervised the execution and fulfillment of contractual agreements, optimized resource uti- lization, maintained good work environment.

• Established work plans, assigned task responsibilities and review performance reports from project coordinators.

• Managed an administrative staff of 30 and 90-160 drivers,

• Supervised 5 procurement and logistics coordinators

• Control of Cash flow and transportation overall data and maintenance reports. Transportation Manager:

• Developed and implemented policies and procedures for transportation operations.

• Led team of 90 to 160 limo drivers serving Chevron executives.

• Responsible personnel activities and setting transportation schedules

• Supervised the Call Center to ensure that customer problems are researched and corrected

• Analyzed customer satisfaction feedback and vehicle defect tracking data to prepare execu- tive reports on performance.

• Established directives to control and manage the assets of the company. CANAIMA Furniture Pto. La Cruz, Venezuela (2010-2012) Chief Operating Officer

• Company's second-in-command and responsible for the efficiency of the company.

• Oversaw the organization's ongoing operations and procedures to maintain efficiency

• Maintained control of diverse business operations and established and followed a set of poli- cies and processes

• Controller of Procurement, Payroll, and Treasury functions

• Led the company’s personnel composed of 20 professional, 40 technician and 40 plant work- ers.

TRANSPORTE DM, C.A. Pto. Ordaz., Venezuela (1996-2010) General Manager

• Oversaw all Transportation and Administration functions

• Supervise payment of Company’s Tax Returns and key suppliers

• Handled special client accounts such as Coca Cola, Pepsi and Polar Transportation Manager

• Managed a staff of 40 composed of 30 drivers and 6 mechanics

• Managed the execution, direction, and coordination of all transportation matters within the or- ganization. This includes managing budgets, organizing schedules & routes, ensuring that ve- hicles are safe and meet legal requirements, and making sure that drivers are aware of their duties

OTHER EXPERIENCE:

• Application Software: Saint Accounting System, SAP Logistic System, Interprise Inventory System, Sipco Bidding System.

• Office Software: Microsoft Office (Power Point, Word, Excel), Internet.

• Design Software: Corel Draw 10

• Special Classes: General Accounting, Inventory Management



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