Bilingual Chiropractic & Medical Assistant

Patricia Rivera

Round Rock, Texas *****

+1-512-***-**** - *************@*****.*** - WWW: Bold Profile

SUMMARY

Provided customer support in fast-paced retail settings, tax offices, and chiropractic clinics. Assisted customers in resolving inquiries and issues effectively. Fostered positive relationships to enhance customer satisfaction. SKILLS

• Customer Support/Service

• Retail

• Detail Oriented

• Organizational Skills

• Multilingual

• Reconciliation

• Tax Returns

• Data Entry

• Radiography

• Treatment Plan

• Patient Care

• Retail Management

• Telephone Skills

• Plan Meetings

• Chiropractic

• Sales Closing Skills

• Problem Solving Skills

• Spanish Language

• English Language

• Administrative Skills

WORK EXPERIENCE

02/2022 to 09/2022 Order Picker

Shop LC – Austin, Texas, United States

Operated handheld scanners to accurately track inventory levels and ensure efficient order processing.

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Collaborated with team members to maintain organized workspaces and streamline picking processes.

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Conducted quality checks on outgoing orders to confirm accuracy and adherence to customer specifications.

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Trained new staff on safety protocols, equipment use, and best practices for order picking efficiency.

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08/2009 to 04/2022 Chiropractor Assistant

Chicoine Chiropractic – Austin, TX

• Assist doctor with patients.

• Schedule appointment for patients.

• Call insurance to verify patient's benefits.

• Answer phone calls.

• Billing

01/2008 to 04/2009 Receptionist

H&R Block – Austin, Texas, United States

Greet clients, check in clients, answer phones, set up appointments data entry and bank deposit.

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EDUCATION

No Degree: Office Business Specialist

Austin Business College - Austin, Texas, United States 01/1993 GED

Austin Community College - Austin, Texas, United States GED

LANGUAGES

English - Fluent Spanish - Fluent

Certifications

GED certificate

Office Business Specialist certificate

WORK AUTHORIZATION

• I am authorized to work in the following countries:

• United States

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