WORK EXPERIENCE
Medical Diagnostic Imaging, Greendale, WI February 2019 - Present
Scheduling/Insurance Verification Specialist (January 2020 – Present)
Receive patient imaging orders, enter patient information (average 60 per day)
Verify insurance information for new patients and referrals
Update insurance information for existing patients
Obtain pre-authorization for recommended services
Answer questions related to billing and insurance
Respond to medical records requests
Inform patients of unpaid balances, collect payment before new services are scheduled
Back up for Insurance Verification Specialist – ensuring insurance information is correct, push thru system as approved
Admitting Specialist (February 2019 – January 2020)
Schedule, reschedule and cancel patient appointments as required
Verify insurance information for new patients and referrals
Receive and enter patient order information
Byline Bank (fka Ridgestone Bank), Chicago, IL October 2011 – November 2018
Officer – Loan Servicing Specialist
Responsible for processing and preparing documents for all commercial loan files for closing
Obtain census track information, obtain evidence of insurance and work with title companies
Recognize problems with documentation and take appropriate action.
Ensure all required documentation has been obtained prior to closing
Verify HMDA worksheets for all commercial loan applications
Comply with all federal, state, local and bank rules and regulations
Mitchell Bank May 1999 – October 2011
Loan Operations Officer
Generate and review all closing documents to ensure information is accurate, complete and consistent with the loan approval process
Prepare participation documentation
Post payments
Verify HMDA worksheets for all commercial loan applications
Comply with all federal, state, local and bank rules and regulations
Teller duties – serve customers by completing account transactions, receiving deposits, cashing checks, issuing savings withdrawals.
EDUCATION
University of Wisconsin-Milwaukee, General Education & Accounting Courses
REFERENCES AVAILABLE UPON REQUEST