Data Entry Specialist - Customer Data Accuracy
Resume:
Amharic - Native
English - Excellent
Hassen Mulat Bilal
Senior Customer Experience Officer
Addis Ababa, Ethiopia
Ethiopian
***********@*****.***
EDUCATION
September 2012 >> September 2016
WOLLO UNIVERSITY, KOMBOLCHA TECHNOLOGY INSTITUTE, KOMBOLCHA Bachelor of Science in Information System
GPA 3.48/4
September 2015 >> June 2016
CISCO NETWORKING ACADEMY
CISCO ACADEMY, Kombolcha (Ethiopia)
May 2016 >> December 2017
MICROSOFT ACADEMY, KOMBOLCHA (ETHIOPIA)
Advance Diploma in Software Development
WORK EXPERIENCE
May 2019 >> Present
PREMIER SWITCH SOLUTIONS SC
Senior Customer Experience Officer
- Monitoring ATM's Status Remotely Online.
- Handling incoming & outgoing calls.
- Providing Electronic Journal for Member banks.
- Working Collaborated with E-banking Officers
December 2017 >> May 2019
PETRAM PVT.LTD.CO
IT Officer
- System, Network and Database Administration on ERP system.
- Network Troubleshooting, Maintain and checking all the Local Area network connectivity.
- Maintain all IT equipment's, Software maintenance, and support user on the ERP.
- Supporting users on usage of ERP system.
- Hands-on IT support experience on Financial ERP application support experience. May 2017 >> December 2017
MICROSOFT 4 AFRICA
Software Development Trainee
- Software Development Training
CAREER GOALS
Apply the experience of Information
Technology skills and understanding of the
current technological era to become an
excellent professional, bringing a lot of
value to the company the company I work
for. Thereby helping companies achieve
their goals as they intended to do so.
SKILL
Project management and Team work
Microsoft Excel, Word, Access and
Database: SQL, MYSQL
Software and Hardware Maintenance
JAVA, C++, And C#, PHP, ASP.NET,
VB.NET, HTML, JAVASCRIPT, JQUERY,
CSS, PHYTHON
Website Design, Development and
Deployment
Virtualization Network (LAN) Designing,
Configuration
LANGUAGE
09/11/1993
October 2016 >> February 2017
ETHIOPIAN ISLAMIC TEACHING ASSOCIATION
IT Officer
- keeping File and documents
- Helping Users
- Troubleshooting Networks.
- Supporting users
CERTIFICATE
Microsoft Certified Professional
MICROSOFT
CCNA
CISCO
Programming in C#, HTML5 with JavaScript and CSS3
APP-FACTORY ACADEMY
INTERESTS
- Reading books, further Education
- Visiting historical places
- Riding Bicycle
- Walking
REFERENCE PERSON
1. Dr. Ahmedin Mohammed(PhD),
Kombolcha Technology Institute Scientific
Director
Email:******@****.***
2. Hassen Ibrahim(MSc), Business
Application Development Head, Kombolcha
Technology Institute Scientific
Email:***********@*****.***
3. Mohammed Abdurrahman, Lecturer,
Kombolcha Technology Institute Scientific
Email:*********************@*****.**
Last Activity Recorded : November 07, 2017
Microsoft Certification ID : 14880672
Mister Hassen Mulat Bilal
Binshangul Gumuz, Pawi,120
Pawi, Binshangul Gumuz ET
*********@*******.***
ACTIVE MICROSOFT CERTIFICATIONS:
Microsoft Certified Professional
Certification Number : G361- 6623 Achievement Date : 09/ 28/ 2017 Certification/ Version : Microsoft Certified Professional MICROSOFT CERTIFICATION EXAM S COMPLETED SUCCESSFULLY : Exam ID Description Date Completed
480 Programming in HTML5 with JavaScript and CSS3 Nov 07, 2017 483 Programming in C# Sep 28, 2017
Yoseph Kibret
Premier Switch Solutions S.C. Societe Maghrebine de Monetique Houssam Ei ISMAILI
Training Certificate
Chief Executive Officer Service Delivery Manager East African & GCC This certificate is awarded to for participation of Credit card module training organized by Premier Switch Solutions (PSS) & Societe Magherebine de Monetique (S2M) on February 13, 2020.
Ato Hassen Mulat
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