DoD Administrative Support Specialist
Resume:
Courtney Gobble
Administrative Professional
Work Experience
Support Services Specialist (Administrative Officer)
(DoD) GS-0342-09; Full Time
Naval Service Training Command; Department of the Navy North Chicago, IL (June 2023 – December 2024)
• Maintained an effective records management and
command mail programs.
• Provided guidance and quality assurance on all
administrative processes.
• Monitored administrative action items (e.g., personnel actions) to ensure completion.
• Used most Microsoft Offices applications to prepare a variety of documents, correspondence, and reports in accordance with established guidelines.
• Supported major projects and programs to include maintenance, gathering and compiling records to include goals and milestones, tracking databases, and record- keeping.
• Prepared reports, briefings, spreadsheets and
correspondence using a wide range of complex data.
• Maintained organizational and administrative standard operating procedures, directives, policies, and other guidelines to ensure compliance with an organization's mission.
• Implemented policies and procedures on the acquisition of supplies and services.
• Coordinated meetings and conferences, travel
arrangements, preparing requests and maintaining travel records.
• Established and maintained business relations with organizational leaders, department managers, and
supervisors.
Contact Information
Phone
Address
Grayslake, IL
***************@*****.***
Professional
Summary
Proficient Administrative
Assistant with over 4 years
of office experience,
specializing in
administrative work,
problem solving, planning,
and optimal assistance.
Known for increasing
productivity and relieving
workload of managerial
staff. Proven efficiency
with an ability to quickly
learn and navigate any
computer software
program, or office filing
system. Currently holds an
active security clearance.
Administrative Support Assistant
(DoD) GS-0303-07; Full Time
Naval Service Training Command; Department of the Navy North Chicago, IL (February 2022 - June 2023)
• Planned and coordinated the execution of administrative functions and resource allocation.
• Served as office contact for various areas such as facility, technology, supply, personnel and other administrative or operational duties.
• Assisted with coordination meetings and conferences, travel arrangements, preparing requests and maintaining travel records.
• Managed various administrative processes within the office.
• Ensured office procedures meet the office needs and are consistently understood and followed by staff.
• Established, reviewed, updated, and developed complex administrative office procedures that affect the orderly and efficient flow of work within the office.
• Responded to administrative issues and inquiries and resolved a variety of conflicts regarding policies and processes among organizational issues.
• Screened incoming mail including correspondence, directives and publications.
• Reviewed grammar and format of letters, memos and emails and provided final versions.
• Converted spreadsheet data into charts, graphs, or report formats for use by management.
Pay and Personnel Clerk (DoD Contractor)
National Sourcing Inc; Full Time
North Chicago, IL (September 2021 to February 2022)
• Provided Pay and Personnel Support Administrative Support Services (PASS) to all Navy enlisted military members converting to officers.
• Served as customer service specialist, responding to all inquiries, requests for assistance, and correspondence received from individuals and commands.
• Coordinated with other servicing pay departments within PASS to verify or correct officer information or change elections in personnel and pay.
• Prepared DD Form 214 and provided final pay
computations for service members.
Skills
• Adaptability
• Collaboration
• Strong work ethic
• Problem solving
• Attention to detail
• Bookkeeping
• Verbal and Written
Communication
• Microsoft Office
• Organizational
• Office Management
• Customer Service
• Phone Etiquette
• Records Management
• Team leadership
• Time management
• Interpersonal
• Multitasking
• Critical Thinking
• Project Management
• Self-Motivation
• Conflict Resolution
• Staffing Services
• Confidentiality
• Project Management
• Financial Services
Senior Financial Representative
SmartBank; Full Time
Murfreesboro, TN (June 2020 - June 2021)
Key Account Representative
Essick Air; Full Time
Little Rock, AR (August 2018 - July 2019)
Insurance / Recovery Specialist II
Crescent Bank & Trust; Full Time
Chesapeake, VA (June 2013 - April 2018)
Certified Senior Relationship Teller
Branch Banking and Trust; Full Time
Virginia Beach, VA (August 2009 - January 2013)
Assistant Manager
Claire's; Full Time
South Williamson, KY / Virginia Beach, VA
(March 2006 - July 2009)
https://www.linkedin.com/in/c
ourtney-gobble-04667555/
Education
High School Diploma
Phelps High School
Phelps, KY
2002-2006
*References available
upon request
Contact this candidate