Customer Service & Hospitality Support Professional

CHARITY BASSEY

Calabar, Cross River State, Nigeria

070******** ******************@*****.***

Customer Service Representative Administrative Support Hospitality Professional

Professional Summary

Customer-focused professional with experience in hospitality and education. Strong communication, problem-solving, teamwork and organizational skills. Experienced in serving customers, handling enquiries, and working in fast-paced environments. Seeking a remote customer service role.

Core Skills

• Customer Service

• Communication

• Problem Solving

• Teamwork

• Microsoft Word

• Email & Internet

• Time Management

• Attention to Detail

Professional Experience

Waitress – 11, Fifty-Five Hotel, Calabar (2020–2023)

- Delivered excellent customer service.

- Handled customer enquiries and resolved issues.

- Worked effectively in a team.

PTA Teacher – Community Secondary School, Nko, Yakurr LGA (2017–2019)

- Supported classroom activities.

- Communicated with students and parents.

- Maintained an organized learning environment.

Education

SSCE – Bay Flower International School (2012–2017)

FSLC – Ojomoh Education Centre (2006–2012)

References

Available on request.

Contact this candidate