Administrative Data Entry & Claims Specialist

Deidra Douglass

731-***-**** ***********@*****.*** Tennessee (Remote Ready)

PROFESSIONAL SUMMARY

Detail-oriented administrative professional with strong experience in data entry, documentation, and customer service. Skilled in reviewing records, managing sensitive information, and communicating effectively across departments. Proficient in Microsoft Excel and Word with ability to quickly learn systems such as claims databases.

CORE SKILLS

Claims Review & Documentation, Data Entry, Microsoft Excel & Word, Communication, Customer Service, Time Management, Problem Solving, Database Systems PROFESSIONAL EXPERIENCE

Data Entry / Administrative Specialist (2021–Present)

- Process and review high volumes of data

- Maintain accurate databases and records

- Communicate with teams to resolve discrepancies

- Track and organize data using Excel

Customer Service Representative (2019–2021)

- Resolved customer issues and explained policies

- Documented interactions and maintained records

- Provided professional communication via phone and email Production / Warehouse Associate (2017–2019)

- Maintained accuracy in fast-paced environment

- Followed procedures and ensured quality standards EDUCATION

High School Diploma or Equivalent