Remote Data Entry Specialist Candidate

ANDREW UDEH

Remote Virtual Assistant Specialist

+234********** *****************@*****.*** FCT, Nigeria (Remote) PROFESSIONAL SUMMARY

Highly organized and detail-oriented Virtual Assistant with over 7 years of international remote work experience providing exceptional administrative, customer support, lead generation, and appointment- setting services. Skilled in managing executive calendars, handling multi-channel communication, maintaining CRM systems, and supporting fast-paced remote teams with precision and professionalism. Recognized for warm interpersonal communication, problem-solving ability, and maintaining high performance standards while working independently. CORE TECH STACK & SKILLS

• Administrative & Calendar Tools: Asana, Jira, Clay, Epic, Medisoft, Kareo

• CRM & Communication Platforms: Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Zoho CRM

• Core VA Competencies: Calendar Management, Email Correspondence, Chat Support, Data Entry, Lead Qualification, Data Annotation

• Key Strengths: Time Management, Professional Communication, Attention to Detail, Independent Problem Solving

PROFESSIONAL EXPERIENCE

Lead Generation & Appointment Setter / Annotation Specialist Verifyyou July 2025 – May 2026

• Managed executive sales calendars and coordinated client handoffs efficiently.

• Conducted professional cold outreach via email and LinkedIn to build prospect relationships.

• Annotated and audited large image datasets to support AI model training projects.

• Utilized Clay, Attio, Asana, and Jira to maintain organized workflows and accurate data. Customer Service & Chat Support Specialist

Hormone MD / Ketamina MD June 2024 – July 2025

• Provided empathetic support across email and social platforms.

• Managed appointment scheduling and provider calendars with accuracy.

• Maintained detailed customer records using Zoho CRM, Intercom, Freshdesk, and Salesforce. Telesales Agent & Customer Support Specialist

Flutterwave Inc. December 2023 – May 2024

• Handled high volumes of inbound and outbound customer inquiries efficiently.

• Maintained rapid response times and achieved excellent customer satisfaction.

• Updated and verified customer profiles within Zendesk and Salesforce. Medical Insurance Qualification VA

Citizen Disability (United States – Remote) January 2023 – November 2023

• Processed insurance documentation with high accuracy and strict deadline compliance.

• Coordinated benefits across insurers to eliminate reimbursement delays.

• Managed patient records using Epic, Medisoft, and Kareo. Appointment Setter / Lead Generation (B2B)

Saucing Wings (Florida, US – Remote) April 2022 – December 2022

• Managed outreach campaigns and systematic follow-ups through phone and email.

• Secured an average of 30 weekly appointments to support business growth. Customer Service & Collections Specialist

Airtel Nigeria January 2021 – March 2022

• Provided customer support and sales assistance with a professional communication approach.

• Contributed to a significant increase in monthly sales closures. Real Estate VA / Lead Qualification

20four7VA (United States – Remote) November 2019 – December 2020

• Managed email campaigns, coordinated inspections, and organized contracts and client documentation. EDUCATION

University of Benin — Bachelor’s Degree in Health Education 2015 – 2019 CERTIFICATIONS

• Certificate of Cybersecurity Awareness

• Data Protection Compliance

• Psychological Safety Certificate

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