Administrative and Compliance Coordinator

Resume ****

Courtney Keiser

Oshkosh, WI

[920-***-****] • [*****.********@*****.***]

Professional Summary

Detail-oriented and dependable professional with experience in administrative support, employee onboarding, compliance coordination, and customer service. Proven ability to manage sensitive data, coordinate drug testing programs, and support workforce operations across multiple locations. Strong organizational, communication, and problem-solving skills with a background in both office and field environments.

Core Skills

●Administrative Support & Office Operations

●Employee Onboarding & Compliance

●Drug & Alcohol Testing Coordination

●Customer Service & Guest Relations

●Data Entry & Record Management

●Microsoft Office (Excel, Word, Outlook, Teams)

●Time Management & Multitasking

●Attention to Detail & Accuracy

●Communication & Phone Etiquette

●Scheduling & Reporting

●CDL Class B Driving Experience

Professional Experience

Field Personnel Assistant

Labor relations

Drug test coordinating

Pre-hire Onboarding assistance

CR Meyer – Oshkosh, WI

September 2024 – June 2026

●Coordinate drug testing logistics for union employees and new hires across multiple locations

●Submit weekly and monthly random testing selections to occupational health service providers

●Support onboarding by distributing new hire documentation, safety training, and payroll setup

●Maintain accurate employee records and assist in employee system setup

●Process and calculate monthly invoices related to nationwide drug testing programs

●Generate purchase orders and ensure billing accuracy and compliance

Ready Mix Truck Driver

Carew Concrete & Supply – Oshkosh, WI

April 2021 – May 2024

●Delivered concrete, stone, and materials safely and efficiently to job sites

●Maintained strict adherence to safety and DOT regulations

●Provided excellent service while coordinating with contractors and site teams

Stay-at-Home Parent

August 2019 – April 2021

●Managed household operations, scheduling, and budgeting

●Developed strong multitasking, organization, and time management skills

Ready Mix Truck Driver

LYCON Inc. – Fond du Lac, WI

July 2018 – August 2019

●Operated ready mix truck delivering concrete for various construction projects

●Performed manual labor including equipment setup and truck maintenance

●Maintained cleanliness and operational readiness of vehicles

Driver Helper / Trainee

WDI – Appleton, WI

May 2018 – July 2018

●Assisted with deliveries and trained toward CDL certification

●Supported drivers with logistics and route operations

Landscaping Assistant / Shop Helper

Soper Contractors – Oshkosh, WI

January 2018 – June 2018

●Assisted with landscaping, lawn care, and shop maintenance tasks

●Supported mechanical and operational duties

School Bus Driver / Administrative Assistant

Kobussen Buses Ltd – Oshkosh, WI

March 2013 – January 2018

●Transported students, including those with special needs, ensuring safety and positive experiences

●Handled behavioral incident reports and reviewed video footage for school administration

●Managed red light violation documentation in coordination with law enforcement

●Assisted with dispatch, scheduling, payroll logging, and maintenance records

●Entered and maintained operational data and reports

Education

HSED/GED

Fox Valley Technical College – Oshkosh, WI

Certifications & Licenses

●CDL Class B (Passenger Endorsement) (expired – can be renewed if needed)

●Skid Pad Training (Safe Driving)

●Wisconsin Responsible Beverage Server (Expires 2026)

●Food Handler Certification (Expires 2027)

●Wisconsin Tobacco Sales Certification

Technical Skills

●Microsoft Office Suite (Excel, Word, Outlook, Teams)

●SharePoint, Viewpoint, Employee Systems

●Route Finder Pro

●Zentinel Camera Systems

●Data Entry & Reporting Systems

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