Remote Data Entry & ERP Sales Support
Resume:
Muhammad Hamza
Results-Driven Professional Sales Support, ERP Operations & Customer Relationship
Management
Karachi, PSD 74700
************@*****.***
My Goal is to become associate With a company where i can utilize my skills and gain further experience while enhancing the company's productivity and reputation. Willing to relocate: Anywhere
Work Experience
Executive Sales Admin
Ghandhara Industries Ltd. (GIL)-Karachi
September 2025 to Present
• Prepare and verify sales invoices based on dealer orders and Direct Sales.
• Coordinate and manage the dispatch of vehicles, warranty books, keys, and other related documents to dealers.
• Prepare vehicle verification and registration documents and send them to the Excise Office for verification.
• Record and process dealer payments accurately in the ERP system.
• Maintain and manage sales data, dispatch records, and payment details for reporting purposes.
• Coordinate with internal departments including Sales, Dispatch, Finance, and Excise to ensure smooth order-to-delivery operations.
• Communicate with dealers regarding invoice, dispatch, and documentation updates to ensure clarity and timely resolution of issues.
• Follow company standards and ERP workflows while maintaining documentation accuracy and efficiency.
Sales Officer
Acme Mills (Pvt.) Ltd.-Karachi
March 2023 to May 2025
As a Sales and Marketing Officer at a leading textile company, I oversee the end to end sales process for bed and bath linen products. Beyond traditional sales, I manage meticulous documentation, including order details and customer data prioritize customer satisfaction by ensuring a seamless sales experience and understanding their preference My role goes beyond sales, contributing to the company's growth through strategic customer relationship management and efficient documentation practices. And Maintain Data of customers through CRM.
Data management officer (6 Months Contractual base) MicroMerger (Pvt.) Ltd-Karachi
January 2022 to June 2022
In my role at a Data Support Centre, I am dedicated to managing data for children in the Polio Campaign in Karachi. My Responsibilities include meticulous data handling, ensuring accuracy and completeness in documentation. I specialize in organizing and maintaining databases related to the Polio Campaign, contributing to the seamless coordination of crucial information. My role involves collaborating with teams to facilitate efficient data management processes. Customer Service Representative
K-Electric Pvt. ltd-Karachi
2019 to 2021
As a Customer Support Officer in a K-Electric complain center, I specialize in efficiently resolving customer complaints, maintaining a positive customer experience. I excel in clear and empathetic communication, collaboratively addressing diverse issues while meeting performance metrics. adept at utilizing company resources for streamlined complaint resolution across various channels. Education
D.A.E in Electrical Engineering (Intermediate)
G.C.T College Site-Karachi
2017 to 2019
Computer science (High School)
Sir Syed children's academy-Karachi
Skills
• SAP CRM
• Shopify
• ERP
• NSIS
• MCTDB - missed children tracking database system Languages
• Urdu, English - Intermediate
Certifications and Licenses
CIT
June 2019 to November 2019
• Microsoft Windows operating system
• MS-Word 2013
• Ms. Excel 2013
• MS PowerPoint 2013
• MS Outlook
• Adobe Photoshop basic
• Introduction to Basic Hardware and Networking Concepts
• Canva For making Add posts, catalogues, cards, etc
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