Data Entry and Administrative Support Specialist

YULIA ASTRIANI

+628********** *****************@*****.*** linkedin.com/in/yulia-astriani Wonosobo, Central Java, Indonesia.

Information Systems graduate with Cum Laude honors (GPA: 3.94/4.00) and nearly one year of experience in Customer Service & Donor Relations. Experienced in providing excellent support to donors, maintaining strong stakeholder relationships, handling inquiries and resolving issues, as well as preparing program reports and documentation. Possesses strong communication, problem-solving, and administrative skills, with a detail-oriented, adaptable, and professional approach to work.

WORK EXPERIANCE

Yayasan Alfatihah August 2025- July 2026

Customer Service

• Provided customer support to donors regarding waqf and charitable giving programs while maintaining strong donor relationships.

• Delivered program reports and documentation to donors and responded promptly to inquiries and concerns.

• Prepared daily and monthly fundraising reports to support operational and performance tracking.

• Contributed to achieving fundraising targets across multiple campaign periods. EDUCATION

Universitas Sriwijaya August 2021- February 2025

Bachelor’s Degree in System Information

GPA: 3.95 (Cum Laude)

Final Project:

Evaluating Netflix’s User Experience (UX) Through The Lens Of The HEART Metrics Method [Final Project].

SKILLS

• Language, Indonesia - Native, English – Intermediate.

• Hard Skills, Microsoft Office (Word, Excel, PowerPoint), Basic Python Programming, Figma, Canva, Tableau, VS Code.

• Soft Skills, Time Management, Teamwork, Critical Thinking, and Problem Solving. INTERNSHIP

PT Muba Link June, 2024

Developed a simple web-based application for managing incoming and outgoing correspondence using PHP, HTML, and CSS. Designed a user-friendly interface that enables efficient data entry, keyword-based search, category-based filtering, and secure storage of correspondence records in a database. [Internship Report]. PROJECT

Website E-Commerce K-pop Merchandise (K-stuff)

• Determine the concept and functionality of the website.

• Apply the use of HTML, CSS, Bootstrap, Javascript, and Jquery [Project Report]. User Interface Design of Unsri Library Application

• Analyze user requirements and determine system functionality

• Create an interface design according to user needs [E-Lib Unsri]. ORGANIZATIONAL EXPERIENCE

Ilkom’s Community of English Lovers (INTEL) 2023

Member of Scrabble Division

Participate in regular practice to develop my scrabble skills, expand my English vocabulary, and practice accuracy, consistency, and strategic thinking. COMITTEE

Staff Media Partner

Technology Euphoria FASILKOM UNSRI 2022 & 2023

• Established collaborations with various media partners to support event promotion.

• Successfully partnered with over 30 media outlets to promote the Technology Euphoria event.

• Managed content publication, ensuring posts were made according to schedule and format.

Public Relation Staff – International English Festival (INTEL) 2023

• Contacted and established collaborations with media partners to expand the event's reach.

• Managed promotional content for the event.

• Maintained communication with media partners until the event concluded, in accordance with the MoU.

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