Customer Service & Office Management Director

Jasman Washington

Memphis, TN

****************@*****.***

+1-901-***-****

Professional Summary

I am seeking a position in the business industry focusing on sales, customer services, and or office management. I am a dedicated person who wants to use her skills and education to help any business reach their potential goal.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Director

Learning zone family daycare-Memphis, TN

January 2020 to January 2025

Leads all aspects of a childcare facility, managing staff, ensuring compliance with state regulations, designing educational programs, and managing budgets. They ensure a safe, nurturing environment for children while managing daily operations, hiring, parent communication, and facility maintenance. Virtual Customer Service Representative

Amazon Flex-Houston, TX

April 2019 to January 2020

Accounts, account changes, shipping, assisting customers with finding items reordering. Account management. Handling irate customers and resolving conflicts with resolutions. Call Center Representative

GE ASI-Memphis, TN

October 2015 to March 2018

Tracking, shipping. Taking care of customers, scheduling, client support. SECRETARY

Starlight heating and air

May 2008 to August 2011

Maintain databases and filing systems. Routine clerical and organizational tasks. Arrange files, prepare documents, schedule appointments, and support other staff. Education

High school or equivalent

Raleigh Egypt High School

August 2004 to Present

Esthetics (Trade School)

Empire Beauty School-Memphis, TN

January 2025 to October 2025

Skills

• Microsoft PowerPoint

• Administrative Experience

• RECEPTIONIST

• Computer Skills

• Office Management

• QuickBooks

• Microsoft Excel

• Customer service

• Organizational skills

• Customer Support

• 60 WPM

• Caregiving

• 10 Key Data Entry

• Home Care

• Sales Experience

• Management

• English

• Data Entry

• Phone Etiquette

• Property leasing

• Personal Assistant Experience

• Call Center

• Bookkeeping

• Microsoft Office

• Microsoft Word

• CSR

• Computer Literacy

• Sales

• Typing

• Customer Care

• Research

• Payroll

• Fair Housing regulations

• Microsoft Outlook

Languages

• English

Certifications and Licenses

Esthetician License

Driver's License

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