Experienced Medical Assistant and Clinic Leader
Resume:
RACHEL
FLORES
*********@******.***
Experienced Medical Assistant of 9 years with a strong background in patient intake and care management. Skilled in training new staff and optimizing clinic workflows, contributing to improved patient experiences and operational efficiency.
PROFESSIONAL SUMMARY
SKILLS
• HIPAA regulations knowledge
• Appointment coordination
• Client support
Proficient in medical
terminology
•
Vital sign evaluation and
documentation
•
• Patient care management
• Dependable team collaborator
• Certified CPR
East Bakersfield High
Bakersfield, CA
High School Diploma
UEI College
Bakersfield, CA • 05/2018
Medical Assistant
EDUCATION
Central California Pain Clinics - Medical Assistant/Leader Stockton, CA • 07/2021 - Current
LAGS Medical Centers - Medical Assistant
Bakersfield, CA • 05/2017 - 05/2021
WORK HISTORY
Assisted with patient intake, including medical history and vital sign documentation.
•
Coordinated appointment scheduling and follow-ups to optimize clinic workflow.
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Managed electronic health records, ensuring accuracy and compliance with regulations.
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Prepared examination rooms and maintained cleanliness to support patient safety.
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Supported physicians during procedures by providing necessary instruments and materials.
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Trained new staff on clinic protocols and best practices for efficient operations.
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Supervised daily operations of medical assistant team, ensuring compliance with protocols and standards.
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Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
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• Called and faxed pharmacies to submit prescriptions and refills. Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
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Managed patient scheduling and appointments, ensuring efficient workflow in a busy medical office.
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Maintained accurate patient records using electronic health record (EHR) systems to enhance data accessibility.
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Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
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Enhanced patient experience by managing front desk operations and providing exceptional customer service.
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Performed various administrative tasks by filing, copying and faxing documents.
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Obtained payments from patients and scanned identification and insurance cards.
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