Aviation Security & Customer Operations Expert
Resume:
Michelle Baker
Airline Industry Expert - Flight Attendant, Security, Baggage Claims &
General Business Management & Admin
201
Boca Raton, FL 34867
****************@******.**
m
EXPERIENCE
American Airlines, Seattle — flight attendant & TSO security 1996 - 6 months
Provide routine services and respond to emergencies to ensure the safety and comfort of airline passengers while aboard planes, attend to passenger needs during the flight, offer drink service, keep spaces clean and organized per company standards.
Various Airports, Florida — TSO security agent
1997 - 1999
Checking bags, making sure customers are following TSA guidelines - liquids, items, weapons, etc, assisting customers through security checkpoint, maintain cleanliness of working areas. Kmart, Bellevue — manager
1990 - 1993
Responsible for monitoring daily operations and establishing good customer satisfaction, as well as training subordinate employees and overseeing their Kmart tasks. Oversees the assigned branch and smooth operation of various departments.
LLC Health Dept for Medicare, Florida — administrative 2021 - 2022
Medicare Consultant role to make sure that all Medicare and Medicaid patients were assisted during appointment scheduling processes, specializing in vascular heart disease and cancer patient care. EDUCATION
Sammamish High School, WA — general
1985
Associated School Incorporated, FL — Hospitality studies focus in airline, cruise, car rental, hotel
1986
Kirkland Tech College, Kirkland — culinary arts degree 2004
SKILLS
Leadership.
Customer Relations.
Team Player.
Problem Solver.
LANGUAGES
English
Some Sign Language
Contact this candidate