Eugene Holmes
Data Entry /Customer Success Associate
Contact
Irvington NJ 07111
**********@*******.***
Education
Essex County College,
Newark NJ 1983
Metropolitan Inst of
Network Technology
1996
Key Skills
Resolving IT Issues
Providing Training
Maintaining Network Connectivity
Typing 50+ WPM
Troubleshooting Methodology
Computer Assembly
OS Installation
Internet Fundamentals
IT Infrastructure
Network Security
Remote Access Application
Objective
Motivated and detail-oriented professional with experience in data entry, customer service, and team collaboration. Committed to strong work ethics, correct project completion, and delivering reliable support that improves customer confidence, knowledge, and satisfaction.
Experience
Jan 2016 – April 2026 UBER. Newark NJ
Rideshare driver
July 2007 – January 2020 BED BATH AND BEYOND. UNION NJ
IT Support Technician
Provided active technical support and Helpdesk functions
November 1999 – September 2006 INFORMATION BUILDERS
NEW YORK NY
Helpdesk/User Support Technician
February 1997 – December 1998 DOW JONES MARKET, JERSEY CITY NJ
Helpdesk Level Two
Communication
Thank you for your review. Throughout my career, I have been on all sides of these Professions. I have done data entry, customer service, call center and network support. I know the routine. I know what the customer needs. I’m at the point where I can perform at all levels.