NW
NORMA WILLIAMS
************@*****.*** 931-***-**** Murfreesboro, TN 37128
Detail-oriented professional with strong organizational skills and proven ability to manage operations efficiently. Committed to ensuring compliance and supporting team collaboration.
• Document management
• Filing organization
• Administrative support
• Office operations
• Data entry accuracy
• Invoice processing
• Quality assurance
• Compliance monitoring
• Analytical problem solving
• Problem solving
• Customer relationship management
• Front office management
• Staff training
• Staff management
• Time management
• Bookkeeping
• Inventory tracking
• Filing and data archiving
• Medical terminology
• Effective communication
• Relationship building
• Positive attitude
• Payroll processing
Day And Zimmermann Intl Lancaster,
Pennsylvania
Office Assistant
10/2025 - 05/2026
Delivered administrative support through document management and supply ordering to ensure operational readiness.
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Supported daily office operations and organized filing systems to enhance workflow.
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• Maintained organized electronic files alongside paper documents.
• Coordinated project tasks to meet deadlines and facilitate team objectives. M&N Poultry Farm Leoma, Tennessee
Owner/Operations Manager
04/2018 - 08/2025
• Managed daily operations of business, including hiring and training staff.
• Managed daily operations of poultry production and processing activities.
• Oversaw budgeting and financial management.
Supervised staff activities and provided ongoing training to team members.
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Resolved operational issues promptly to minimize disruptions in production processes.
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• Implemented quality assurance processes to ensure product excellence. Implemented quality control measures to maintain product integrity and safety.
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Oversaw training programs for staff to ensure compliance with safety standards.
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Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
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• Ensured compliance with health and safety regulations on the farm. Summary
Skills
Experience
Analyzed data from daily reports to identify trends in production performance metrics.
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Several Clinics and Hospitals Columbia,
Tennessee
Radiologic Technologist
05/2005 - 03/2018
• Operated X-ray and imaging equipment for patient diagnostic procedures. Operated mobile imaging equipment to capture medical information at patients' bedsides, operating, and emergency rooms.
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Processed digital images using PACS system for storage, retrieval and transmission purposes.
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Maintained accurate patient records and imaging data in electronic systems.
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Ensured compliance with safety protocols and radiation protection standards.
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• Assisted in training new staff on equipment use and safety procedures. Ensured that all documents related to patients' medical history were maintained properly according to HIPAA regulations.
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Jones Home Furnishings Lawrenceburg,
Tennessee
Office/ Credit Manager
07/1986 - 08/2006
Oversaw collections process, ensuring timely payments to support cash flow stability.
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• Managed credit policies to ensure compliance and minimize risk. Implemented strategies to improve credit process efficiency and effectiveness.
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Conducted regular audits of customer accounts, improving accuracy and ensuring compliance with credit policies.
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Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
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Developed and maintained customer relationships, facilitating prompt payments on accounts receivable.
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Collected overdue payments from customers using various methods such as phone calls, emails or letters.
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Columbia State Community College Columbia, TN
Associate of Applied Science in Accounting
05/1987
I attended Columbia State for a second time and earned an associates degree as a Radiologist Technologist. Graduating May of 2005.
Education and Training