Stephnie Dos Reis
Providence, RI 401-***-**** ***********@*****.***
EDUCATION
Rhode Island College – BA Sociology/ BA Criminal Justice
Rhode Island Training School (RITS) – Internship
Juvenile Girls Division: Direct contact with inmates as a shadow to a social worker
Community College of RI – Certified Nurse Assistant
Community College of RI – Criminal Justice
Office of Attorney General - RI State Government Internship Program
BCI Division: Direct contact with public conducting BCI checks, finger printing and fingerprint file handling
IREM – Accredited Residential Manager (ARM) Certification
NEAHMA – Certified Professional of Occupancy (CPO)
City of East Providence – Public Safety Certification Police & Fire Dispatcher Training 2022
Languages:
Fluent in speaking Creole, understanding Portuguese & able to speak & understand basic conversational Spanish
PROFESSIONAL EXPERIENCE
Finance Manager/ Executive Assistant North Providence Housing Authority 3/2025 - Present
Apply and perform standard bookkeeping procedures in recording, posting, maintaining and reporting via manual and automated systems for accounts payable, accounts receivable and check processing for Public Housing, Section 8 Assisted Housing and Modernization Programs.
Process Bi-Weekly payroll, submit State retirement transmittals (ERSRI & TIAA), tax deferred investment plans, union pension and health benefits, including changes and updates of health plans.
Administer/pay the agency’s group health, employee, property, auto, Workers’ Compensation and insurances.
Maintain personnel records including employee time sheets, vacation, sick, personal leave, timecards for all employees.
Maintain records and assist in preparation of Public Housing budget and Section 8 budget requisition.
Maintain records and assist in preparation of Closing Statements for Section 8 and Public Housing Programs.
Run monthly closing statements for Section 8 and Public Housing Programs.
Maintain all check registers including monthly reconciliation of bank accounts including verification of monthly HUD subsidy for Public Housing and Section 8 Programs.
Maintain Section 8 Portable balance ledger, create Section 8 Portable billings, make Section 8 Portable payments.
Update & Maintain Utility Reimbursement Schedule, Passbook rate, and Payment Standards in PHA Web Software System.
Assist and prepare the Executive Director for the monthly Board of Commissioners Meeting.
Perform secretarial and clerical duties requiring accuracy, judgement and confidentiality.
Maintain working knowledge of State/Federal regulations relative to professional responsibilities.
Interrelate with residents, banks, vendors, suppliers, contractors, outside agencies and the public in a courteous, confidential and professional manner.
New Construction Leasing Specialist Pennrose 11/2024 – 3/2025 (temp position)
Coordinate with contractors and inspect new construction building for Certificate of Occupancy.
Delivered customer service that exceeded expectations for new and current residents to achieve maximum occupancy.
Generate & manage waitlist, property tours, leasing apartments, qualifying prospects, and following up on prospect leads.
Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standards.
Maintained relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
Estimating Coordinator RCC Associates 1/2024-11/2024
Enhanced efficiency in the estimation process by delivering technical & administrative support
such as document dissemination, contacting subcontractors, and conducting quantity assessments.
Provided administrative support to the Estimating Department, assisting with preparing and tracking
estimates for new and existing projects.
Ensured all documentation was up to date and easily accessible for all team members.
Established professional work environment by fostering positive atmosphere, promoting effective communication and facilitating problem-solving.
Collected construction proposal estimates and organized all related documentation for construction projects.
Calling and emailing subcontractors for quotes, qualifications, and other information.
Updating subcontractor information on company database.
Assist in prequalification of subcontractor final proposal and bid submission for owners.
Facilitated complete and accurate information release to estimators and project management.
Received, filed, tracked and distributed construction documents.
Demonstrated exceptional communication and organizational development skills.
Strong interpersonal skills and ability to work with cross-functional teams.
Property Manager SHP Management Corp 10/2022 - 11/2023 (Sale Date)
Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.
Ensure that models and market ready apartments are walked daily and communicate any service-related needs to maintenance.
Learn and ensure compliance with all company, local, state and federal safety rules.
Ensure that unsafe conditions are corrected in a timely manner.
Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures.
Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move- in/move-outs, etc.).
Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
Confirm all leases and corresponding paperwork are completed and input into the software system accurately.
Ensure current resident files are properly maintained.
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
Property Manager Ferland Corporation 12/2012-10/2022
ARMS & CPO Certified
Experienced within REAC, Conventional, Section 8, Tax Credit, HOME, NOP, and Commercial rental programs.
Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
Ability to understand financial goals, operate asset in owners’ best interest according to Policies & Procedures
Maintain accurate records and submit reports on a timely basis (i.e., rent rolls, delinquency reports, MI/MO, etc.).
Prepare annual budgets and income projections in a timely and accurate manner.
Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
Generate necessary legal action, documents and process in accordance with State and Company guidelines.
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and COI.
Deal with resident concerns, work orders and requests on timely basis to ensure resident satisfaction with management.
Case Manager Boys & Girls Club of Providence 11/2012-1/2014
Developed and maintained contacts with community organizations and educational institutions for the purpose of outreach, recruitment, and positive public relations.
Assisted youth with their career planning and career decision-making process.
Assisted youth in identifying and addressing barriers to employment and referred services as necessary.
Maintained individual case management files along with follow-up services along with database.
Caring for the well-being of clients and helping a wide range of clients, including people with serious illnesses, addictions, disabilities or who have been neglected.
Organizing and influencing community and policymakers to develop programs, policies, and services to assist in social work
Advocating and raising awareness on behalf of clients and the needs of community and local services.