Customer Service & Administrative Support Professional

JODIE OSBORN

Crosby, TX • 832-***-**** • *********@*****.***

SUMMARY

Reliable and motivated professional with strong communication and customer service skills. Quick learner who thrives in fast-paced environments and excels at multitasking. Experienced in both retail and remote roles, with a passion for helping others and a strong interest in animal care and support roles.

SKILLS

● Customer Service & Client Communication

● Fast Learner; Highly Adaptable

● Dependable & Detail-Oriented

● Team Collaboration & Support

● Employee Training & Onboarding

EXPERIENCE

Arlans – Crosby, TX

Cashier / Customer Service Associate

Feb 2024 – Present

● Process customer transactions accurately in a high-volume retail environment

● Provide friendly, efficient service and resolve customer inquiries

● Maintain clean and organized workspace to support daily operations Tractor Supply Co. – Crosby, TX

Customer Service Associate

Mar 2022 – Apr 2023

● Delivered customer support across multiple departments, ensuring positive shopping experiences

● Trained and mentored new employees on store procedures and customer service standards

● Assisted with stocking, inventory, and merchandising tasks Reon MR – Remote

Outbound Call Agent

Apr 2020 – Jul 2022

● Conducted outbound survey calls while maintaining professionalism and accuracy

● Collaborated with management and technical teams to ensure smooth operations EDUCATION

Texas School of Business – Houston, TX

Diploma in Accounting, 2004

● Graduated with a 4.0 GPA

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