Electronics & Radar Systems Technician Engineer

Marshall Jackson

**** ***** ***** ***, *******, GA 30331

678-***-**** *********@*****.***

Summary

Skilled Electronic Technician/Electrician/ Engineer with over 15 years of experience in system diagnosis, installation, and maintenance. Proven ability to work independently while maintaining high productivity levels and ensuring compliance with safety and operational standards. Professional Experience

Scientific Research Corporation (SRC)

Electrical Engineer III / Marietta, GA March 2024 – June 2025

• Conducted B-1B Lancer, advanced B-2 Spirit, engineering and B-52 and Stratofortress reverse engineering platforms. of radar systems supporting the

• Performed radar Defense components technical system standards. to analysis, ensure troubleshooting, mission readiness and and diagnostic compliance assessments with Department on airborne of

• Designed performance, and and implemented electronic test countermeasure procedures to resilience. validate radar signal integrity, frequency

• Collaborated and radar document systems. with hardware multidisciplinary schematics, teams wiring of diagrams, engineers and and repair military procedures personnel for to classified develop

• Utilized vulnerabilities specialized and recommend instrumentation performance and simulation enhancements. tools to identify design

• Supported accordance configuration with Air Force management, engineering technical protocols. reporting, and data documentation in

• Ensured sensitive all defense work electronics. met stringent safety, security, and quality control standards applicable to Alstom Transport — Hartsfield-Jackson International Airport Transportation Engineering Technician February 2022 – March 2025

• Install, Troubleshoot, and Repair Complex Systems: Perform comprehensive installation, testing, and maintenance of electrical, electronic, ATC’s, and electro-mechanical components for the automated people mover (APM) and related airport transit systems. Regularly inspect critical subsystems (e.g., propulsion, braking, and signaling) to ensure optimal performance and minimize disruptions.

• Ensure Compliance with Safety and Operational Standards: Strictly follow FAA, OSHA, and local regulations within the high-traffic airport environment. Implement safety protocols and coordinate with airport operations to protect passengers, staff, and infrastructure during maintenance activities.

• Maintain Accurate Records of Maintenance and Repair Activities: Document detailed service logs, parts usage, and system diagnostics to facilitate predictive maintenance. Utilize computerized maintenance management systems (CMMS) to track repair histories and generate performance reports for continuous improvement.

• Collaborate to Optimize Transit Operations: Work closely with cross-functional teams— including engineers, project managers, and operations personnel—to rapidly address system malfunctions. Provide real-time technical support and contribute to strategic planning discussions aimed at enhancing airport transport efficiency.

• Implement Process Improvements: Identify and recommend enhancements to maintenance procedures, such as streamlined troubleshooting workflows or improved parts inventory management, leading to reduced downtime and heightened reliability of transit services.

• Train and Mentor Junior Technicians: Guide new team members on standard operating procedures, safety policies, and best practices for troubleshooting electrical and mechanical equipment. Foster a collaborative environment that promotes professional development and continuous learning.

Range Servant America, Inc. – Norcross, GA

Electrical Technician / Technical Support October 2016 – January 2022

• Technical Assistance for Specialized Machinery: Provided remote and on-site support to customers across the nation for golf ball dispensing machines, washers, and picker units. Diagnosed and resolved electrical and mechanical issues to minimize downtime and ensure uninterrupted service for driving ranges.

• Refurbishment of Credit Card Readers: Managed the complete refurbishment process for E- port credit card readers used by nationwide clients. Tested hardware functionality, replaced or repaired faulty components, and validated system integration, adhering to strict quality assurance standards.

• Circuit Board Repair and Development: Designed and repaired PCB layouts for golf ball dispensing machines, utilizing advanced soldering techniques and diagnostic equipment. Collaborated with engineering teams to enhance circuit board reliability and performance.

• Documentation and User Manuals: Created comprehensive diagrams, technical documents, and user manuals to guide end-users and service personnel in troubleshooting common system malfunctions. Standardized documentation processes, contributing to reduced service call times.

• Project Oversight: Led cross-functional teams in planning and executing improvements to ball dispensing machines, from initial research and development to final deployment. Coordinated timelines, resources, and testing protocols to deliver projects on schedule and within budget. AAA – Las Vegas, NV

Technical Support / Systems Management Expert (SME) August 2015 – October 2016

• Efficient Roadside Assistance Dispatch: Utilized specialized dispatching software to promptly assign service drivers to members in need of roadside assistance. Prioritized calls based on urgency, location, and member status, ensuring rapid and effective response.

• Operational Process Improvements: Collaborated with management to analyze call center metrics and member feedback, leading to the refinement of operational processes and enhanced member satisfaction rates. Proposed and implemented workflow optimizations that boosted team efficiency.

• Staff Development and Cross-Training: Facilitated training sessions for new hires and existing staff on company systems, call-handling procedures, and customer service best practices. Helped build a cohesive, adaptable team prepared for high-volume scenarios.

• Accurate Data Management: Maintained comprehensive records of member interactions using internal CRM tools. Ensured data integrity and confidentiality, enabling accurate reporting and actionable insights for management.

Inspec Calibration & Metrology – Canton, MI

CMM Calibration Technician March 2012 – June 2015

• Precision Calibration for Diverse Industries: Performed in-depth calibration and maintenance of Coordinate Measuring Machines (CMMs) for automotive, electrical, and steel manufacturing companies, ensuring accurate dimensional analysis essential for quality control.

• Compliance and Documentation: Verified each calibration met strict industry standards

(e.g., ISO 17025), addressed any documentation gaps in clients’ records, and provided detailed reports outlining measurement results and corrective actions.

• Advanced Software Proficiency: Leveraged multiple CMM operating platforms— including CMM Manager, Wincmes, PCDMIS, and Camio—to execute complex 3D measurements, generate custom inspection reports, and maintain precise calibration data.

• Client-Focused Solutions: Collaborated with engineers, production managers, and QA teams to understand unique measurement requirements, troubleshoot equipment inaccuracies, and implement long-term solutions that minimized downtime. Siemens Medical – Hapeville, GA

Immulite Refurbishing Technician February 2009 – November 2011

• Global Refurbishment of Diagnostic Equipment: Overhauled Immulite blood plasma machines used by hospitals worldwide, adhering to stringent FDA and ISO guidelines. Disassembled, cleaned, replaced defective components, and reassembled units for safe and reliable patient diagnostics.

• Electrical Installation and Testing: Installed and tested complex wiring, fixtures, and sub-systems according to job specifications and regulatory requirements. Utilized electrical test equipment to verify signal integrity and minimize machine failures.

• PLC Programming and Upgrades: Replaced, configured, and programmed Siemens PLCs using SIMATIC software. Integrated new controllers into existing systems and performed acceptance testing to ensure robust operation in clinical environments.

• Data Cables and Barcode Integration: Read and interpreted detailed schematics for data cable and barcode reader replacements. Used Micro Scan software to confirm proper scanning functionality and connectivity within the refurbished Immulite systems. Education

Louisiana Tech University — Ruston, LA

B.S. Electrical Engineering Technology (EET) (2004) Lincoln College — Marietta, GA

Electronic Systems Technician A.S. (2007)

Current Education - US Aviation Academy (Aug 2024 - Present)

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